Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Jose Alejandro Caamano

Brandon,FL

Summary

Dynamic professional with a robust background in customer service and electrical installations, notably at Emerson Electric. Excelled in enhancing customer satisfaction and streamlining delivery processes, showcasing exceptional time management and problem-solving abilities. Proven track record in fostering positive client relationships and improving operational efficiency, with a flair for teamwork and collaboration.

Overview

4
4
years of professional experience

Work History

Sales Associate

Blue Energy Technologies
Tampa, FL
05.2023 - 08.2024
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Electrician

Emerson Electric
Tampa, FL
01.2022 - 04.2023
  • Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
  • Connected appropriate parts to deliver power to audio and visual equipment, signaling devices and heating or air conditioning systems.

Furniture Delivery Driver

Rooms To Go
Tampa, FL
05.2020 - 11.2021
  • Conducted regular vehicle maintenance checks to ensure safety and reliability during transportation tasks.
  • Demonstrated strong attention to detail while inspecting furniture before delivery, identifying any defects or damages prior to departure from the warehouse.
  • Fostered positive working relationships with regular customers.
  • Increased on-time deliveries by effectively managing time-sensitive schedules and deadlines.
  • Assisted with assembly and installation of furniture at customer locations when required.
  • Maintained accurate records of deliveries, including signatures and confirmation documentation.
  • Delivered furniture efficiently by planning and optimizing delivery routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Handled customer inquiries and concerns regarding deliveries, resolving issues promptly to maintain positive relationships.

Education

Bachelor Of Business Administration -

Hillsborough Community College
Tampa, FL
05.2022

High School Diploma -

Leto High School
Tampa, FL
05.2019

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills
  • Reliable and punctual
  • Goal-Oriented
  • Exceptional customer service
  • Outgoing Personality
  • Money Handling
  • Flexible Schedule
  • Merchandising knowledge

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Blue Energy Technologies
05.2023 - 08.2024

Electrician

Emerson Electric
01.2022 - 04.2023

Furniture Delivery Driver

Rooms To Go
05.2020 - 11.2021

Bachelor Of Business Administration -

Hillsborough Community College

High School Diploma -

Leto High School
Jose Alejandro Caamano
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