Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jose Alfredo Palmas Terriquez

Hilmar,CALIFORNIA

Overview

16
16
years of professional experience

Work History

Cashier

AMPM Arco
05.2021 - 09.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Shift Supervisor

Carl’s Jr
07.2007 - 10.2016
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
  • Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.

Cashier

Sunol Súper Stop
04.2015 - 2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Negocios Internacionales - Bachillerato

Ignacio Manuel Altamirano
Tizapan El Alto Jalisco Mexico
05.2006

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality
  • Cash register operation
  • Professionalism and courtesy

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Cashier

AMPM Arco
05.2021 - 09.2023

Cashier

Sunol Súper Stop
04.2015 - 2025

Shift Supervisor

Carl’s Jr
07.2007 - 10.2016

Negocios Internacionales - Bachillerato

Ignacio Manuel Altamirano

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