Jose Andres Diaz Ramos
Moreno Valley,CA
Summary
Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Domino's Pizza
Moreno Valley, CA
06.2023 - Current
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assigned work and monitored performance of project personnel.
- Developed a system for tracking inventory and ordering supplies as needed.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Resolved conflicts between team members in an effective manner.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Delegated work to staff, setting priorities and goals.
- Communicated regularly with customers to gain insights into their needs.
Warehouse Associate
Deckers Brands
Moreno Valley, CA
03.2021 - 01.2023
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Maintained accurate inventory records through manual and computerized systems.
- Received deliveries, scanned packages, and updated orders in internal database.
- Monitored stock levels and reordered supplies when necessary.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Used digital database to keep records of units and stock moved.
Education
High School Diploma -
Vista Del Lago High School
Moreno Valley06-2021
Skills
- Cash counting accuracy
- Sales
- Closing management
- Inventory control systems
- Bilingual/Multilingual
Languages
Spanish
Native/ Bilingual
Portuguese
Limited
Timeline
Assistant Manager
Domino's Pizza
06.2023 - Current
Warehouse Associate
Deckers Brands
03.2021 - 01.2023
High School Diploma -
Vista Del Lago High School
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