Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Jose Andres Flores Yauri

Stroudsburg,PA

Summary

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Efficient Cashier Assistant known for high productivity and ability to complete tasks swiftly. Possess specialized skills in customer service, cash handling, and inventory management. Excel in communication, problem-solving, and adaptability, ensuring smooth transactions and positive customer experiences. Reliable professional with background in financial transactions, known for high productivity and efficient task completion. Possess key specialized skills in cash handling, customer service, and fraud detection which contribute to maintaining accuracy and promoting client trust. Excel in communication, problem-solving, and time management, ensuring seamless operations and positive customer experiences. Versatile Bartender with many years of hands-on experience using correct techniques and liquid measurements to expertly prepare alcoholic drinks. Creative and artistic team player with updated knowledge of menu items. Dedicated to providing positive customer experience to build loyal customer base. Skilled bartender with background in crafting classic and innovative cocktails, managing bar operations, and delivering exceptional customer service. Demonstrated ability to maintain high levels of cleanliness and organization while multitasking in fast-paced environments. Strong interpersonal skills ensure memorable guest experiences and foster repeat business. Successfully increased bar revenue through effective upselling techniques and efficient inventory management.

Overview

2
2
years of professional experience

Work History

Cashier Assistant

sabor caribeño restaurant
Mount Pocono, PA
11.2023 - 11.2024
  • Answered phone calls to assist customers with questions and orders.
  • Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
  • Assisted with pricing merchandise for sale in store.
  • Processed returns and exchanges according to store policies.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Operated scanners, scales, calculators and cash registers accurately while processing customer orders quickly.
  • Processed customer transactions accurately and efficiently.
  • Completed routine maintenance and repair.
  • Operated a variety of machinery and tools safely and efficiently.
  • Worked with cross-functional teams to achieve goals.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Processed returns and exchanges according to company policies and procedures.
  • Greeted customers promptly and responded to questions.
  • Welcomed customers, offering assistance to help find store items.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.

Bartender

sabor caribeno restaurant scranton
Scranton, PA
03.2024 - 11.2024
  • Effectively multitasked within fast-paced environment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Greeted frequent visitors by name and explained new promotions.
  • Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
  • Poured wine, beer and cocktails for patrons.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
  • Attended regular training sessions to stay updated on new products or trends.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.

Floor Runner

Camelback Inn
Tannersville, PA
05.2023 - 10.2024
  • Alerted manager of disruptions or policy violations needing attention.
  • Answered telephone to provide customers with information or relay calls to specific employees.
  • Responded promptly to customer complaints or issues.
  • Maintained cleanliness of sales floor and storage areas.
  • Drafted reports detailing daily data and submitted to management.
  • Organized stock on shelves according to inventory system.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Worked effectively in team environments to make the workplace more productive.

Cashier

Kalahari Resorts Poconos
Mount Pocono, PA
12.2022 - 03.2024
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Explained new products and services to customers.
  • Updated and maintained databases with current information.
  • Worked effectively in team environments to make the workplace more productive.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Identified needs of customers promptly and efficiently.
  • Recognized by management for providing exceptional customer service.
  • Operated cash register or POS system to receive payment by check and credit card.

Education

High School Diploma -

Northampton Community College
Bethlehem, PA
01-2026

Bachelor of Science - Environmental Engineering

Universidad Católica De Santa Maria
Arequipa. Peru
12-2022

Skills

  • Adherence to regulations
  • Strong numeracy skills
  • Currency conversion
  • Professionalism and courtesy
  • Cash drawer balancing
  • Conflict resolution techniques
  • Listening and comprehension
  • Patience and empathy
  • Interpersonal relationship building
  • Refund handling
  • Merchandise exchange
  • Customer service excellence
  • Cash register systems
  • Hospitality and accommodation
  • Point-of-sale system
  • Online orders preparation
  • Transaction handling
  • Decision making aptitude
  • Visual merchandising
  • Inventory restocking
  • Cash handling and management
  • Team collaboration
  • POS system operations
  • Sales transactions

Languages

English
Full Professional
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Bartender

sabor caribeno restaurant scranton
03.2024 - 11.2024

Cashier Assistant

sabor caribeño restaurant
11.2023 - 11.2024

Floor Runner

Camelback Inn
05.2023 - 10.2024

Cashier

Kalahari Resorts Poconos
12.2022 - 03.2024

High School Diploma -

Northampton Community College

Bachelor of Science - Environmental Engineering

Universidad Católica De Santa Maria
Jose Andres Flores Yauri