Jose Angel Cordero
Homestead,FL
Summary
Reliable and offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained all areas and flexible with changing business needs.
Overview
10
10
years of professional experience
Work History
Car Washer
Mobil Gas Station
10.2023 - 05.2024
- Enhanced customer satisfaction by providing thorough and efficient car washing services.
- Increased repeat business by maintaining a high level of attention to detail and quality workmanship.
- Streamlined the car washing process for improved efficiency and reduced wait times for customers.
- Ensured a safe working environment by adhering to all safety protocols and guidelines.
Hotel Assistant
El Mirador
05.2017 - 08.2020
- Improved guest satisfaction by providing exceptional customer service and promptly addressing their concerns.
- Enhanced hotel efficiency by assisting in daily operations, including front desk management and housekeeping coordination.
- Contributed to revenue growth by upselling hotel amenities, services, and room upgrades.
- Streamlined check-in and check-out processes for guests, resulting in reduced wait times and increased satisfaction.
Maintenance Crew Member
Bus Station
01.2014 - 02.2017
- Improved equipment efficiency by conducting regular preventive maintenance and repairs.
- Reduced downtime for machinery by quickly identifying issues and performing necessary repairs.
- Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
- Increased team productivity through effective communication and collaboration on maintenance tasks.
Education
High School Diploma -
Julio Constantino Perez
Bauta, Cuba06.2014
Skills
- Food and beverage knowledge
- Follow-up skills
- Maintenance Coordination
- Customer Assistance
- Guest Services
Timeline
Car Washer
Mobil Gas Station
10.2023 - 05.2024
Hotel Assistant
El Mirador
05.2017 - 08.2020
Maintenance Crew Member
Bus Station
01.2014 - 02.2017
High School Diploma -
Julio Constantino Perez