Jose Angel Garcia
Ames,IA
Summary
Dynamic restaurant professional with five years of management experience at La Fortaleza, excelling in team training and customer satisfaction. Proven ability to innovate processes, enhance food safety, and boost performance. Skilled in rapid response and collaboration, driving significant growth while maintaining high-quality standards and a motivated workforce.
Overview
7
7
years of professional experience
Work History
Restaurant Busser
Sabor Azteca
08.2024 - 01.2025
- Trained new staff in bussing and cleaning procedures.
- Helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Kitchen Manager
La Fortaleza
03.2022 - 08.2024
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Possess five years of professional experience and expertise in management within the food industry, demonstrating a proven track record of driving significant customer growth
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Checked and tested foods to verify quality and temperature.
- Designed and maintained menus to offer variety of high quality and consistency of dishes.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Motivated staff to perform at peak efficiency and quality.
Restaurant Owner
Bufalo Wings
05.2018 - 12.2020
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Managed payroll, daily deposits, and cost controls.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Supervised daily activities of restaurant and 6 employees.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Recruited, hired, and trained talented staff to fill vacancies.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
- Developed unique events and special promotions to drive sales.
Education
Bachelor of Arts - Gastronomy
Universidad Tecnológica Del Centro De Veracruz
Cuitláhuac, Ver., Mexico06-2016
High School Diploma -
Cobaev 49
Cuitláhuac, Ver., Mexico06-2013
Skills
Rapid Response Time
Collaborative Team Member
Stress Management
Innovative Thinker
Timeline
Restaurant Busser
Sabor Azteca
08.2024 - 01.2025
Kitchen Manager
La Fortaleza
03.2022 - 08.2024
Restaurant Owner
Bufalo Wings
05.2018 - 12.2020
Bachelor of Arts - Gastronomy
Universidad Tecnológica Del Centro De Veracruz
High School Diploma -
Cobaev 49
Similar Profiles
Janeth RamirezJaneth Ramirez
Waitress at Sabor AztecaWaitress at Sabor Azteca
Alexandria MartinezAlexandria Martinez
Food and Beverage Cashier at Sabor MexicanoFood and Beverage Cashier at Sabor Mexicano
Marco Antonio Loza BecerraMarco Antonio Loza Becerra
Cajero/Sub Gerente at Sabor Inolvidable S.A De C.VCajero/Sub Gerente at Sabor Inolvidable S.A De C.V