JOSE ANGELO D. CAGUIA
San Jose,CA.
Summary
Multitasked professional experienced in directing field crews to improve operations under tight deadlines. Maximized quality, code compliance, and efficiency while adhering to budget and design guidelines. Demonstrated strategic thinking and decision-making skills, contributing to effective teamwork and initiative.
Overview
11
11
years of professional experience
Work History
Security Guard
Casino M8trix
San Jose, California
02.2024 - Current
- Monitored casino premises to ensure safety and security of guests and staff.
- Conducted regular patrols to identify and address potential security threats.
- Enforced casino policies and procedures to maintain a safe environment.
- Responded promptly to incidents, coordinating with law enforcement.
- Responded to alarms, emergencies, and disturbances.
- Managed access control, verifying credentials of visitors and employees.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Assisted in training new security personnel on protocols and emergency response.
- Documented incidents and prepared reports for management review.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Lead Security Officer
Allied Universal Security Services
Santa Clara, California
08.2022 - Current
- Supervised security personnel and ensured compliance with safety protocols.
- Conducted regular patrols to monitor premises and deter potential threats.
- Managed incident reports and coordinated response actions with law enforcement.
- Trained new officers on security procedures and emergency response techniques.
- Collaborated with clients to assess security needs and develop tailored solutions.
- Inspected doors, windows, locks, alarms, and lighting systems on a regular basis for proper functioning.
- Verified identification credentials of employees, customers, and visitors before allowing access to premises.
- Evaluated existing physical security measures against potential threats to determine areas needing improvement.
- Implemented new technologies such as biometric scanners and facial recognition software into current security systems.
- Responded quickly and appropriately to any emergencies or threats reported by staff or visitors.
- Monitored CCTV cameras and other surveillance equipment.
- Investigated complaints from staff regarding harassment or misconduct within the workplace.
- Provided training to new security personnel on operational procedures.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Delivery Driver
Amazon
Santa Clara, California
10.2021 - 02.2025
- Navigated efficiently to deliver packages to various locations.
- Adapted routes based on real-time traffic conditions and delays.
- Verified package contents against delivery manifests.
- Communicated effectively with customers regarding delivery status.
- Maintained vehicle cleanliness and conducted routine safety checks.
- Followed established safety protocols during transportation tasks.
- Assisted in training new drivers on operational procedures.
Stock Room Associate
Marshalls
Santa Clara, California
05.2023 - 12.2023
- Received and processed incoming shipments for merchandise accuracy.
- Monitored inventory levels to support timely restocking efforts.
- Organized stock room to ensure efficient access to inventory.
- Implemented organizational systems for improved storage and retrieval efficiency.
- Coordinated with sales associates to manage product placement on sales floor.
- Assisted team members in locating products for customer requests.
Warehouse Material Handler
XPO Logistics
Fremont, CA
04.2021 - 06.2021
- Labeled and packaged products accurately for timely delivery.
- Conducted thorough inspections of labeled products for quality assurance.
- Identified, arranged and recorded inventory locations and materials.
- Labeled and packaged appropriate products for delivery.
- Identified and organized inventory locations, ensuring proper recording of materials.
Fryer / Food Assembly
Honey BEE Food Inc
San Jose, CA
03.2016 - 01.2021
- Prepared food for frying, monitored fryer temperatures to prevent overcooking, and maintained deep fryer for safe operation.
- Prepared quality products while maintaining proper food safety practices and presentation within service goal times.
- Recorded and verified refrigerator and freezer temperatures daily to ensure compliance with safety standards.
Warehouse Associate / Distributor and OP
AMAZON Fulfillment Center
San Francisco, CA
03.2020 - 10.2020
- Moved boxes, containers, and pallets with special-purpose equipment, ensuring timely fulfillment of production targets.
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
- Transported boxes using specialized equipment to ensure efficient workflow., containers and pallets with special-purpose equipment to meet demanding production targets.
- Operated pallet jacks to efficiently transfer items between warehouse locations.
- Used pallet jacks to move items to and from warehouse locations.
- Unloaded incoming products from trucks, organized items in staging area, and transported to final storage locations for streamlined inventory management.
Mail Carrier
USPS, United States Postal Service
Santa Clara, CA
08.2019 - 12.2019
- As Mail carrier follow planned routes, collecting and delivering mail, obtaining signatures.
- Followed planned routes to collect and deliver mail, ensuring signatures were obtained as required.
- Deliver mail to homes and businesses in cities, towns, and rural areas.
- Delivered mail using foot or truck based on delivery area.
- Routed all classes of mail in delivery sequence along established routes for efficient distribution.
- Delivered mail to residences and businesses according to specific routes, achieving consistent on-time delivery.
Warehouse Operator / Order Pulling
The HOME DEPOT PRO
Santa Clara, CA
10.2018 - 08.2019
- Performed an array of duties such as receiving and processing incoming stock and materials.
- Received and processed incoming stock and materials, ensuring accurate inventory tracking.
- Operated forklifts to efficiently pick orders from inventory.
- Rotated stock, placed new orders, and inspected shipments while coordinating materials management throughout every stage.
Maintenance Worker
DKD Property
San Jose, CA
06.2016 - 08.2019
- Maintained the upkeep of a facility, such as an apartment building or business office.
- Duties include inspect buildings, maintaining inventory and scheduling repairs.
- Duties include inspecting buildings, maintaining inventory and scheduling repairs.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Monitored security systems to ensure safety of premises.
- Informed management of repairs and service needs for building operating systems.
- Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
Education
GED -
Piedmont Hills High School
San Jose, CAUndergraduate - Criminal Justice
Heald College
Milpitas, CASkills
- Risk assessment
- Incident reporting
- Surveillance monitoring
- Patrol techniques
- Emergency protocol
- Safety protocols
- Security protocols
- Safety compliance
- Safety inspections
- Crowd management
- Access management
- Visitor management
- Client relations
- Report writing
- Microsoft Office (Word, Excel, Access, Powerpoint)
- Microsoft Outlook
- Microsoft Word
- Surveillance technology
- Inventory Management
- Warehouse tools operation
- repair and maintenance
- Organizational skills
- Flexible
- Friendly, positive attitude
- Customer service
- Communication
- Conflict resolution
- Customer assistance
- Access management
Languages
English / Tagalog
Timeline
Security Guard
Casino M8trix
02.2024 - Current
Stock Room Associate
Marshalls
05.2023 - 12.2023
Lead Security Officer
Allied Universal Security Services
08.2022 - Current
Delivery Driver
Amazon
10.2021 - 02.2025
Warehouse Material Handler
XPO Logistics
04.2021 - 06.2021
Warehouse Associate / Distributor and OP
AMAZON Fulfillment Center
03.2020 - 10.2020
Mail Carrier
USPS, United States Postal Service
08.2019 - 12.2019
Warehouse Operator / Order Pulling
The HOME DEPOT PRO
10.2018 - 08.2019
Maintenance Worker
DKD Property
06.2016 - 08.2019
Fryer / Food Assembly
Honey BEE Food Inc
03.2016 - 01.2021
GED -
Piedmont Hills High School
Undergraduate - Criminal Justice
Heald College