Josean J. Vargas Medero

• Performed maintenance and reconducting work in varied weather conditions.
• Responded to emergencies and outages that required additional labor and assistance for repairs.
• Worked on both dead and energized lines.
• Removed old poles and hardware and replaced with new equipment.
• Trained new team members in proper procedures, fostering a safe and efficient work environment.
• Assisted in emergency storm restoration efforts, restoring power to affected communities as quickly as possible.
• Followed all safety protocols and regulations while working at height and with live electricity.

• Operated cash register to process payments and provided receipts to establish proof of transaction.
• Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
• Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
• Utilized product knowledge to educate customers on features and benefits.
• Responded to customers' complaints regarding service and product quality to solve issues.
• Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
• Provided customers with information on shipment amounts and cost of products through email or online support chat.
• Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.

• Managed and motivated employees to be productive and engaged in work.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Accomplished multiple tasks within established timeframes.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• As a manager and supervisor I had the opportunity to

supervise stores in Peru for 3 years.

• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.
• Controlled costs to keep business operating within budget and increase profits.