Joseann Lashington
Mill Road Avenue,Grand Roy
Summary
Agency Administrator with over 18 years of experience dedicatedly working along with team members and agents through both routine and transitional business operations. Responsible and competent with dedication to both internal and external customers well-being of personnel. execute my daily task efficiently and effectively, detail oriented and a great team player.
Overview
9
9
years of professional experience
Work History
Agency Administrator
Pan American Life Insurance Of The ECI
10.2014 - Current
- Enhanced agency operations by streamlining processes and implementing efficient systems.
- Developed strong relationships with clients, resulting in increased satisfaction.
- Work diligently with a team of professionals, providing guidance and support to ensure high-quality service delivery.
- Complete staff training programs to improve overall competency and performance levels within the organization.
- Implemented effective budgeting strategies to optimize resources and maintain financial stability for the agency.
- Optimized resource allocation, balancing workload demands while maintaining high-quality service delivery standards.
- Conducted risk assessments regularly, proactively addressing potential issues before they escalated into serious problems.
- Ensured compliance with all relevant regulations governing the operations of agencies in our sector.
- Complete monthly reports.
- Print and collate policy documents.
- Relief Cashing.
Education
Level 4 (Undergraduate Degree) CVQ/NVQ - Management
CDACT
Halifax Street11.2024
LOMA Qualification - Insurance And Risk Management
LOMA
Online School03.2024
Certification With 3 Credit - Supervisory Management
CDACT
Halifax Street St. George's Grenada11.2023
PITMAN Qualification - Secretarial Studies And Office Administration
St. Joseph Convent St. George's
Church Street St. George's06.2015
O'Level's - Mathematics
St. Paul's Maths Tutoring
Gouyave St. John's06.2015
O'Levels - CXC
St Joseph's Convent St. George's
Church Street St George's06.2004
Skills
- Organizational Leadership
- Budget Administration
- Program Coordination
- Interpersonal Skills
- Team Building
- Effective Communication
- Multitasking
- Decision Making
- Change Management
- Problem Solving
- Customer Service
Timeline
Agency Administrator
Pan American Life Insurance Of The ECI
10.2014 - Current
Level 4 (Undergraduate Degree) CVQ/NVQ - Management
CDACT
LOMA Qualification - Insurance And Risk Management
LOMA
Certification With 3 Credit - Supervisory Management
CDACT
PITMAN Qualification - Secretarial Studies And Office Administration
St. Joseph Convent St. George's
O'Level's - Mathematics
St. Paul's Maths Tutoring
O'Levels - CXC
St Joseph's Convent St. George's
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