Jose Antonio LI Xu
Staten Island,NY
Summary
Dynamic transportation professional with proven expertise at Amazon JFK8, excelling in communication and problem-solving. Recognized for enhancing operational efficiency through effective driver coordination and real-time tracking. Skilled in Microsoft Office, I thrive under pressure while fostering teamwork and achieving timely delivery goals. Committed to maintaining high safety standards and operational excellence.
Overview
13
13
years of professional experience
Work History
Transportation Associate
Amazon JFK8
Staten Island , NY
08.2023 - Current
- POC (point of contact) between Inbound/Outbound operations and the Transportation Operation Management team.
- Check in and check out drivers, and ensure they have the correct load ID and trailers.
- Addressed customer inquiries concerning shipment status or delivery schedule changes.
- Driving duties, including hostler driver, shuttle driver, and TOMY runs, where we are assigned to move loads from different Amazon facilities and third-party locations.
- Performed regular maintenance checks on fleet vehicles to ensure safety standards are met.
- Verified completion of paperwork required for pickups and deliveries according to company policies.
- Tracked orders from origin point through final destination while providing timely status updates.
- Utilized GPS systems to track vehicle movements in real-time and provide updates on estimated arrival times.
FC Associate
Amazon JFK8
Staten Island, USA
10.2019 - 07.2023
- Process Guide in Quality for the Pick department: Complete audits, deep dive into defects, and determine the root cause of the defects to provide feedback, coaching, and support to associates, as well as making sure associates follow standard work.
- Amazon Robotic Floor Health Amnesty Tech/ambassador - recover faulted drives, retrieve amnesty of the AR floor, change fiducials, help associates with station issues, report safety issues to the leadership team, and train new AFMs to follow standard work.
- Pick the Ambassador-Coach new hire on their Day 1, and explain standard work in the Pick department.
- PCF Pick Department: pick customer orders, attach items to a tote, and send them to the pack department.
- Outbound pack single-pack customers' orders.
Supervisor's Assistant
China Star Restaurant
Juncos, USA
01.2012 - 12.2018
- Managed schedule of 12 employees and restaurant activities and operation.
- Prepared and maintained employees financial and administrative reports.
Education
Master of Arts - Criminal Justice
John Jay College of Criminal Justice
New York, NY05.2021
Advance Certificate - Crime Prevention and Analysis
John Jay College of Criminal Justice
New York, NY05.2021
Bachelor of Arts - Criminology
John Jay College of Criminal Justice
New York, NY05.2019
Skills
- Excellent communication skills
- Ability to work well with others
- Work under pressure
- Problem solving
- Time management
- Microsoft Office applications
Timeline
Transportation Associate
Amazon JFK8
08.2023 - Current
FC Associate
Amazon JFK8
10.2019 - 07.2023
Supervisor's Assistant
China Star Restaurant
01.2012 - 12.2018
Master of Arts - Criminal Justice
John Jay College of Criminal Justice
Advance Certificate - Crime Prevention and Analysis
John Jay College of Criminal Justice
Bachelor of Arts - Criminology
John Jay College of Criminal Justice
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