A strategic-thinking individual experienced in turning low-performing organizational departments into top revenue producers. Offering an engaging and pleasant personality with expertise in improving customer relationships. Highly organized and detail-oriented leader who successfully manages projects plans productions, and leads teams. I have experience managing budgets and engaging clients.
Overview
10
10
years of professional experience
Work History
Director
Cardiopulmonary Services, Doctors Hospital of Laredo
03.2021 - Current
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Established departmental performance goals and provided feedback for underperforming areas.
Monitored and coordinated workflows to optimize resources.
Formed strategic partnerships and connected with potential clients to drive business development.
Monitored office workflow and administrative processes to keep operations running smoothly.
Spearheaded innovative approaches to resource allocation and strategic planning.
Leveraged professional networks and industry knowledge to strengthen client relationships.
Assisted with sales and marketing strategies to foster achievement of revenue goals.
Oversaw supply chain functions to verify inventory levels and budget adherence.
Optimized operational processes using analytics tools to address client-specific metrics.
Monitored expenditures to mitigate risk of overages.
Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
Conducted meetings with staff to discuss production progress and to attain production objectives.
Observed tight deadlines and strict budgetary controls to avoid waste and streamline costs.
Presented production ideas and determined creative scenarios for production and delivery.
Interim Director of Cardiopulmonary Services
Doctors Hospital of Laredo
08.2019 - 02.2020
Plans and monitors staffing activities including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Managed and motivated employees to be productive and engaged in work.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Controlled costs to keep business operating within budget and increase profits.
Improved safety procedures to create safe working conditions for workers.
Defined clear targets and objectives and communicated to other team members.
Lead Respiratory Therapist
Doctors Hospital of Laredo
08.2015 - 03.2021
Collaborated with physicians and other healthcare professionals to develop and implement patient treatment plans.
Managed and operated mechanical ventilators to deliver airway management.
Aided physicians with various procedures such as bronchoscopies, ventilator management, and intubations.
Delivered treatment for patients experiencing chronic and acute respiratory illnesses by conducting assessments and providing diagnoses.
Cooperated and communicated with physicians to deliver patient satisfaction and meet compliance with set standards.
Completed continued education units annually to stay current with respiratory therapy advancements and maintain compliance with administrative regulations.
Maintained patient charts and information, strictly adhering to HIPAA laws and privacy guidelines.
Freight Operations Supervisor
Staples store
02.2014 - 08.2015
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Developed and maintained knowledgeable and productive team of employees.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Reviewed established business practices and improved processes to reduce expenses.
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Created and enforced detailed organization processes to increase quality and service standards.
Tracked production and quality control systems to proactively identify deficiencies.
Prospected for leads to build pipeline and convert to sales opportunities.
Education
MBA - Business and Administration
Texas A&M International University
Laredo, TX
12.2022
Bachelor of Applied Technology - Medical and Health Service Management
South Texas College
McAllen, TX
05.2020
Associate of Applied Science - Respiratory Therapy
The University of Texas At Brownsville And Texas Southmost College
Interim Clinical Manager/Medical Surgical Units at Doctors Hospital of LaredoInterim Clinical Manager/Medical Surgical Units at Doctors Hospital of Laredo