Jose Ariel Gonzalez
Miami,FL
Summary
Motivated professional with extensive experience and a proven track record in achieving industry success. Expertise in balancing team performance with customer service goals and business objectives. Committed to enhancing productivity and streamlining processes through effective collaboration. Strong leadership skills complemented by exceptional planning and organizational abilities.
Overview
12
12
years of professional experience
Work History
Operator Truck Driver
Seaport Trucking Services
Jacksonville, FL
07.2024 - Current
- Secured all cargo in truck prior to departure to prevent damage during transit.
- Delivered goods to specified locations promptly, adhering to established delivery schedules.
- Checked loads for accuracy and ensured safe securing on trailer before leaving terminal.
- Maintained detailed logs of working hours and vehicle service, complying with state and federal regulations.
Operations Manager
Club Pink Pony
Miami, FL
01.2023 - 06.2024
- Coordinated catering services for private parties and corporate functions at the club.
- Managed payroll processes, tracked staff hours, and calculated wages accurately.
- Recruited and trained personnel, ensuring adherence to established guidelines.
- Developed marketing materials, including flyers and banners, to promote events and offers.
- Facilitated weekly staff meetings to discuss upcoming events and service improvements.
- Delivered exceptional customer service by promptly addressing member inquiries.
- Observed club operations during weekend night events to identify areas for enhancement.
Entertainment Manager
Booby Trap On The River
Miami, FL
09.2020 - 12.2022
- Cultivated client relationships through exceptional customer service.
- Coordinated with production staff to guarantee successful event execution.
- Ensured compliance with legal requirements in the entertainment industry.
- Implemented safety protocols before initiating performances or activities.
- Monitored guest behavior and enforced safety regulations while addressing disturbances.
Host
La Victoria Social Club
Miami , FL
02.2013 - 05.2020
- Organized promotional events to attract new members, and retain existing ones.
- Planned programs of events, or schedules of activities.
- Kept track of drink inventory, and ordered new stock to maintain supplies.
- Assisted in coordinating catering services for private parties, or corporate functions, held at the club.
- Assigned tasks and work hours to staff.
Airside Experience Specialist
Signature Aviation
Miami, FL
03.2013 - 02.2020
- Ensured compliance with aviation regulations and procedures concerning air carrier operations.
- Maintained accurate records of aircraft arrivals and departures, load factors, fuel consumption.
- Trained employees on safety procedures, customer service protocols, and other duties related to ramp operations.
- Enforced airport rules, policies, and regulations related to passenger screening procedures.
- Analyzed data from previous years' operational activities to identify areas that require improvement.
Education
High School Diploma -
Barbara Goldman Senior High School
4100 NW 89th Ave In Miami Lakes, Florida06-2009
Criminal Justice
Miami Dade College
Miami, FLSkills
- Safety procedures
- Project management
- Customer service
- Management
- Data evaluation
- Goal setting
- Operations monitoring
- Staff management
- Workforce management
Languages
English
Professional
Spanish
Full Professional
Timeline
Operator Truck Driver
Seaport Trucking Services
07.2024 - Current
Operations Manager
Club Pink Pony
01.2023 - 06.2024
Entertainment Manager
Booby Trap On The River
09.2020 - 12.2022
Airside Experience Specialist
Signature Aviation
03.2013 - 02.2020
Host
La Victoria Social Club
02.2013 - 05.2020
High School Diploma -
Barbara Goldman Senior High School
Criminal Justice
Miami Dade College
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