Jose Bautista
Los Angeles,CA
Summary
Loss prevention professional with keen eye for detail and proactive approach to security. Experienced in conducting thorough investigations and implementing effective loss prevention strategies. Reliable team player with focus on collaboration and adaptability, proficient in conflict resolution, surveillance techniques, and maintaining safety protocols.
Overview
19
19
years of professional experience
Work History
Loss Prevention Security Officer
Marriott
06.2022 - 10.2024
- Maintained a secure environment for customers and employees by enforcing company policies and procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Property Management Lead
Target
08.2020 - 04.2021
- Experience working with vendors and influencing timely completion of their work
- • Ability to identify and execute preventative and corrective maintenance on all building assets and equipment
- Ability influencing store team to ensure project work aligns with Property Management priorities and financial goals
- Experience working with Plumbing, HVAC, Refrigeration, Life Safety Power Systems and Electrical equipment
- Ability to understand repair versus replace and managing cost
- Ability to complete work within compliance standards and Target guidelines
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Security Officer
Target
03.2018 - 01.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Drug Screening
Psychemedics Corporation
05.2016 - 05.2018
- Prepared and tested hair samples for drug testing.
- Accessioner for hair drug samples.
- Archives apprentice (File and date all data in chronological order).
- Developed classification systems to facilitate public access to archived materials.
- Streamlined usage by creating organizational systems for newly digitized records and documents.
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
Barista
Starbucks Coffee Company
04.2012 - 02.2015
- Team work is key.
- No team no function.
- Serve about 200-300 coffees a day (Just myself) 5 days a week.
- Fast pace but precise for great quality assurance.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every 15 minutes.
- Elevated customer loyalty by using strong verbal skills and abilities to resolve customer problems.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Cashier Team Lead
7-Eleven
01.2009 - 06.2012
- Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Maintained stock within optimal levels to meet expected customer and sales levels.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Quickly and accurately counted drawers at start and end of each shift.
Cashier and Deli Clerk
Adlong Market
01.2006 - 01.2009
- Work with 20 awesome co-workers to maintain a huge Deli/meat and produce market place.
- Quickly and effectively solve customer challenges.
- Maintain quality control, constantly seeking new ways to improve customer service.
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
- Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
Education
High School Diploma -
Manual Arts Senior High School
Los Angeles, CAAssociate of Arts - Liberal Arts And General Studies
Los Angeles City College
Los Angeles, CASkills
- Bilingual
- Customer service
- Incident Reporting
- CCTV Monitoring
- Patrol procedures
- Excellent Communication
- Detail Oriented
- Team work
- Excellent Memory
- Emergency Management
- High Computer/Technology Proficiency
- Adaptability
Quote
Life is what you make of it, so you might as well give it all you got.
Jose Bautista
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Loss Prevention Security Officer
Marriott
06.2022 - 10.2024
Property Management Lead
Target
08.2020 - 04.2021
Security Officer
Target
03.2018 - 01.2020
Drug Screening
Psychemedics Corporation
05.2016 - 05.2018
Barista
Starbucks Coffee Company
04.2012 - 02.2015
Cashier Team Lead
7-Eleven
01.2009 - 06.2012
Cashier and Deli Clerk
Adlong Market
01.2006 - 01.2009
Associate of Arts - Liberal Arts And General Studies
Los Angeles City College
High School Diploma -
Manual Arts Senior High School