Jose C Vera
Grand Prairie,TX
Summary
Dynamic operations leader with a proven track record at The Home Depot Distribution Center, excelling in operational efficiency and strategic planning. Expert in KPI management and employee development, driving significant improvements in performance and cost savings. Committed to fostering a culture of excellence and collaboration to achieve organizational goals.
Overview
14
14
years of professional experience
Work History
Assistant General Manager
Capstone Logistics, LLC
Grand Prairie, TX
06.2024 - Current
- Maximized operational efficiencies by utilizing defined metrics to enhance performance.
Ensured partner satisfaction through regular communication and KPI execution.
Promoted a culture of safety by adhering to all policies and monitoring metrics regularly.
Collaborated with General Manager, Operations to address staffing needs and optimize performance.
Scheduled associates based on workload analysis and delivery expectations.
Maintained accurate customer account information and billing records to ensure compliance.
Analyzed work problems and facilitated problem-solving among Supervisors and associates.
Operations Manager
The Home Depot Distribution Center /DFC
Dallas, TX
02.2021 - 11.2023
- Developed long-term initiatives aligned with company goals to drive success.
Coordinated cross-functional teams to enhance idea exchange and foster learning opportunities.
Assessed departmental budgets to identify cost-saving measures and optimize profits.
Inspired employees through positive reinforcement and targeted incentive programs.
Provided strategic leadership to guide organizational direction and vision.
Made critical decisions regarding policy, planning, and strategy implementation.
Reviewed and established operational policies and procedures for efficiency.
Assisted HR with recruitment efforts to ensure strong talent acquisition.
Operations Manager
The Home Depot Distribution Center/ RDC
Lake Park, GA
02.2013 - 02.2021
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Monitored and improved efficiency of processes, team performance, and customer service.
Operations Manager
The Home Depot Distribution Center / SDC
Montgomery, NY
06.2011 - 02.2013
- Managed staffing needs through recruitment, selection, on boarding and training, disciplinary action as necessary.
- Developed key performance indicators to measure effectiveness of operational processes.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
Education
San Francisco Javier
Lima_ PeruSkills
- Operational efficiency and process improvement
- KPI management
- Budget oversight
- Employee training and development
- Policy implementation
- Customer service excellence
- Problem solving strategies
- Staff scheduling and resource allocation
- Strategic planning
Languages
Spanish
Native/ Bilingual
Timeline
Assistant General Manager
Capstone Logistics, LLC
06.2024 - Current
Operations Manager
The Home Depot Distribution Center /DFC
02.2021 - 11.2023
Operations Manager
The Home Depot Distribution Center/ RDC
02.2013 - 02.2021
Operations Manager
The Home Depot Distribution Center / SDC
06.2011 - 02.2013
San Francisco Javier
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