Jose Carlos Diaz
Miami
Summary
Dynamic Front Service Clerk at Publix with a proven track record in training and onboarding staff, enhancing team productivity. I excel in fostering a positive environment while ensuring quality assurance. Committed to effective planning and teamwork, I consistently meet and exceed customer needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Service Clerk
Publix
09.2022 - Current
- Worked as a team with fellow associates to complete tasks efficiently.
- Greeted visitors and customers upon arrival, offered assistance, and answered their questions.
- Advised guests about available products and services to meet individual needs.
- Helped train new staff members on company policies, procedures and standards, boosting productivity.
Education
Associate of Arts - Mass Communication
Miami Dade College
Miami, FL05-2020
Skills
- Swimming
- CPR & AED Certified
- Fluent in English & Spanish
- Employee training
- Production leadership
- Complaint handling
- Effective planning
- Store maintenance
- Listening skills
- Customer assistance
- Training and onboarding
- Written and verbal communication
- Teamwork and cooperation
Certification
- Lifeguarding (Including Deep Water) with CPR/AED for Professional Rescuers and First Aid, Red Cross, 10/19/25
Affiliations
Newspaper Team in High School - Doral Academy Prep
Timeline
Front Service Clerk
Publix
09.2022 - Current
Associate of Arts - Mass Communication
Miami Dade College