Josecelyn Billiard
Coopersburg,PA
Summary
Compassionate Dental Hygienist with the desire to educate and prevent oral diseases. Possess specialized skills in patient care collaboration, dental assessments, and infection control protocols. Excel at communication, empathy, and teamwork, ensuring positive patient experiences and smooth clinic operations.
Overview
6
6
years of professional experience
Work History
Baglyos Dental Care
Dr. Gschrey
Bethlehem, PA
12.2022 - Current
- Provided general dental care to patients in the clinic.
- Assisted dentists with patient examinations, cleanings and x-rays.
- Educated patients on proper oral hygiene practices and techniques.
- Recorded patient information accurately and completely into medical records.
- Maintained a clean and organized work area throughout the day.
- Scheduled appointments for follow-up visits or additional treatments when needed.
- Followed standard operating procedures for all activities related to dental care services.
- Ensured that appropriate safety measures were taken during each procedure to minimize risk of injury or infection.
- Kept up-to-date on current trends in the field of dentistry through continuing education courses or seminars.
- Adhered to HIPAA regulations while handling confidential patient information.
- Managed inventory of supplies and restocked shelves as needed according to established protocols.
- Utilized personal protective equipment at all times while working with patients in the clinic setting.
- Explained treatments, continued care and important lifestyle choices to enhance patients' dental health.
- Administered fluoride treatments and sealants to improve dental health.
- Inspected oral tissue to identify signs of disease and decay.
- Sterilized dental equipment using automatic washers to prevent cross contamination.
- Took medical and dental history and recorded vital signs of patients.
Team Lead
Francesca's Boutique
Center Valley , PA
07.2019 - 12.2021
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Provided support to junior staff during peak periods of workloads.
- Motivated staff through positive reinforcement techniques.
- Delegated tasks appropriately according to individual skill sets.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Volunteer
St Lukes Hospital
Quakertown , PA
01.2019 - 01.2020
- Assisted nurses with non-medical tasks, such as delivering meals and running errands.
- Greeted visitors in a friendly manner, offering directions or other assistance as needed.
- Answered phones, took messages, and directed calls to appropriate staff members.
- Transported laboratory results, biological specimens and patient records to correct locations.
- Volunteered in the hospital gift shop, assisting customers and managing transactions.
Education
Bachelor of Science - Dental Hygiene
Northampton Community College
Bethlehem, PA05-2026
Associate of Applied Science - Dental Hygiene
Northampton Community College
Bethlehem, PA05-2022
Skills
- Digital radiography
- Health Promotion
- Patient Care
- Nutrition counseling
- Oral Hygiene
- Organizational Skills
- Interpersonal Skills
- Active Listening
- Infection Control
- Professional Demeanor
- Relationship Building
- Preventive Care
- Patient comfort
References
References available upon request.
Timeline
Baglyos Dental Care
Dr. Gschrey
12.2022 - Current
Team Lead
Francesca's Boutique
07.2019 - 12.2021
Volunteer
St Lukes Hospital
01.2019 - 01.2020
Bachelor of Science - Dental Hygiene
Northampton Community College
Associate of Applied Science - Dental Hygiene
Northampton Community College