Jose Contreras
Suisun City,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Service Technician Specialist
Apria Healthcare
12.2024 - Current
- Delivered medical supplies and equipment to various healthcare facilities in a timely and efficient manner
- Maintained accurate records of deliveries, ensuring proper documentation for each transaction
- Managed inventory levels by conducting regular stock checks and coordinating with the supply chain team
- Collaborated with healthcare professionals to ensure that delivered items met specific patient needs and requirements
- Performed routine maintenance on delivery vehicles to ensure safe operation and prevent any delays or breakdowns
- Implemented quality control measures to verify the accuracy of delivered items, reducing errors
- Responded promptly to urgent delivery requests, prioritizing critical shipments based on urgency and importance
- Utilized GPS navigation systems effectively to plan optimal routes for deliveries, minimizing travel time and fuel costs
- Provided exceptional customer service by addressing inquiries, concerns, or complaints from healthcare providers or patients
- Assisted in loading and unloading delivery vehicles while adhering to proper handling procedures for fragile or sensitive items
- Ensured compliance with all relevant safety regulations during transportation of medical supplies and equipment
- Coordinated closely with warehouse staff to maintain adequate stock levels for efficient order fulfillment processes
- Collaborated with cross-functional teams such as logistics, procurement, and customer service departments to optimize delivery operations
- Developed strong relationships with key clients through effective communication strategies resulting in increased repeat business
- Trained new team members on best practices related to medical supply deliveries ensuring consistent high-quality service standards were maintained
- Resolved complex issues related to incorrect orders or damaged goods swiftly resulting in improved customer satisfaction ratings
- Maintained a clean and organized delivery vehicle, ensuring all necessary equipment and supplies were readily available for each trip
- Conducted regular inspections of delivered items to ensure they met quality standards and specifications outlined by healthcare regulations
- Participated in training programs related to safe handling and transportation of hazardous materials, maintaining compliance with industry guidelines
- Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Delivered goods and products to customer on time and in excellent condition.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Obtained signatures from customers upon delivery of goods.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed all relevant traffic laws and safety regulations.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Minimized liability by consistently following road rules when driving.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Drove safely in various weather and road conditions to avoid accidents.
Order Picker/Forklift Operator
TARGET DISTRIBUTING Center
08.2024 - 12.2024
- Maintained accurate inventory records by conducting regular cycle counts and reconciling discrepancies
- Efficiently picked and packed customer orders according to order specifications
- Operated forklifts and other material handling equipment to move products within the warehouse
- Ensured proper labeling, packaging, and sealing of orders to prevent damage during transportation
- Assisted in loading and unloading trucks, verifying shipment quantities against delivery documents
- Performed quality checks on incoming products to ensure they meet company standards before stocking them in the warehouse
- Communicated effectively with supervisors regarding any issues or concerns related to order fulfillment process
- Collaborated with cross-functional teams to resolve inventory discrepancies promptly and accurately
- Excellent communication skills, both verbal and written.
- Collaborated with team members to complete picking tasks quickly and efficiently.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Stocked shelves to match planogram images and instructions.
Courier/Independent Contractor
SubZero 8000 Industries LLC
03.2021 - 07.2024
- Medical Tech Courier
- Installation/pickup of medical beds and oxygen systems at patients homes delivery of other medical equipment
- Ensuring the credibility of documentation related to medical items are properly labeled and packaged
- Working directly with patients to plan delivery times and answer question
- Maintained accurate records of deliveries, including recipient signatures and delivery times
- Ensured the safe handling and transportation of fragile or sensitive items
- Utilized GPS navigation systems to optimize routes for efficient delivery
- Collaborated with dispatchers to prioritize deliveries based on urgency and customer requirements
- Communicated effectively with customers to provide updates on delivery status and address any concerns or issues
- Adhered to all traffic laws and safety regulations while operating company vehicles
- Demonstrated strong problem-solving skills when faced with unexpected delays or obstacles during deliveries
- Efficiently managed time to meet tight deadlines without compromising safety or service quality standards
- Developed a reputation for reliability by consistently delivering packages on time and in excellent condition
- Collaborated with warehouse staff to ensure accurate loading of packages onto delivery vehicles
- Provided exceptional customer service by addressing inquiries, resolving complaints, and maintaining a professional demeanor
- Safely operated hand trucks or dollies when required for heavy or oversized packages
- Demonstrated strong attention to detail when verifying package contents and matching them with delivery orders
- Collaborated with dispatchers to handle urgent or time-sensitive deliveries in a timely and efficient manner
- Maintained a professional appearance and demeanor while representing the company during customer interactions
- Adapted quickly to changes in delivery schedules or routes due to unforeseen circumstances
- Performed vehicle repairs to maintain optimal functionality.
- Planned most efficient routes for deliveries.
- Checked orders and routes before setting off on deliveries.
- Maintained detailed mileage and cost records.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Rideshare Driver
01.2016 - 03.2018
Custodian
Sonoma Developmental Center
01.2013 - 08.2015
- Sweeping, mopping, scrubbing, buffing, vacuuming, dusting, and polishing
- Sanitizing: Disinfecting surfaces in restrooms, common areas, and high-touch points
- Stocking: Providing supplies like soap, paper towels, and toilet paper in restrooms
- Following procedures for using chemical cleaners and power machinery to prevent damage, and observing safety requirements
Education
High school diploma -
Park Ridge High School
Long Beach, CA03.2013
Skills
- Load & Unload
- Custodial Experience
- Order Picking
- Landscape Maintenance
- Buffing
- Documentation Review
- Delivery Driver Experience
- Shipping & Receiving
- Quality Assurance
- Courier
- Box Truck
- Heavy Lifting
- Pallet Jack
- Driving
- Maintenance
- Logistics
- Warehouse Experience
- Assembly
- Freightliner M2
- ISUZU NPR HD
- Medical equipment operation
- Adaptable and flexible
Certification
- CDL C
- Non-CDL Class C
- Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Additional Information - Vehicles
- 2016 Ford Transit Connect
- 2015 Chevrolet Express 3500 10FT Box Truck
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Patient Service Technician Specialist
Apria Healthcare
12.2024 - Current
Order Picker/Forklift Operator
TARGET DISTRIBUTING Center
08.2024 - 12.2024
Courier/Independent Contractor
SubZero 8000 Industries LLC
03.2021 - 07.2024
Rideshare Driver
01.2016 - 03.2018
Custodian
Sonoma Developmental Center
01.2013 - 08.2015
High school diploma -
Park Ridge High School
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