Jose Daniel Gaona-emerick
Perris,CA
Summary
Motivated warehouse manager with demonstrated success coordinating operations of several personnel. Delivers creative solutions on complex operational issues and successful strategies to drive productivity. Coordinates with production and finishing on incoming materials and outgoing assemblies.
Overview
6
6
years of professional experience
Work History
Warehouse Manager
Wolf land LLC
Perris, CA
05.2024 - 07.2024
- Resolved customer complaints related to product quality or delivery issues.
- Analyzed data from production reports to identify trends or opportunities for improvement.
- Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Created reports on key metrics such as shipping accuracy rates, turnaround times, inventory levels.
- Drafted policies related to storage space utilization and distribution operations.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Developed strategies to optimize workflow processes in order to maximize productivity.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Established and maintained good relations with customers, vendors, and transport companies.
- Operated forklifts to fill or empty overhead spaces.
- Created and maintained employee schedules to ensure adequate staffing levels.
- Managed daily operations related to employee scheduling such as approving time off requests or assigning shift swaps.
- Verified accuracy of register tills at beginning and end of shift.
- Ensured store was opened and closed in a timely manner according to company policies.
Professional Tax Preparer
DLC California financial administrators
San Diego, CA
01.2023 - 04.2024
- Submitted completed tax forms electronically using professional software programs.
- Provided guidance on how to properly file amended returns when errors were identified in previously filed returns.
- Prepared federal, state, and local tax returns with attention to detail and accuracy.
- Developed relationships with new customers through referrals from existing customers.
- Monitored upcoming filing deadlines and alerted clients accordingly.
- Greeted clients and collected necessary documents to prepare tax returns.
- Responded promptly to inquiries from clients regarding their tax preparation status.
- Organized, reviewed, and analyzed client financial records for accuracy.
- Resolved discrepancies between IRS documentation and taxpayer information provided in a timely manner.
- Investigated potential issues prior to filing taxes ensuring compliance with applicable laws.
- Calculated taxable income or losses based on income statements, expense reports, and other financial documents.
- Conducted post-filing reviews of prior year's filings upon request from clients.
- Identified potential deductions or credits that could significantly lower taxes owed by clients.
- Maintained knowledge of changes in the industry through continuing education courses.
- Explained complex topics such as depreciation methods or capital gains calculations in simple terms.
- Advised clients of the best strategies to reduce their tax liability while adhering to regulations.
- Assisted taxpayers with audited returns by providing requested paperwork within specified deadlines.
Retail Store Manager
Boost Mobile by Nexcomm
Chula Vista, California
03.2018 - 11.2022
- Collaborated with other departments to coordinate promotional activities and events in-store.
- Initiated new product training sessions for employees to improve product knowledge.
- Coordinated special events such as promotions or seasonal displays.
- Established weekly and monthly goals for sales staff to achieve desired results.
- Monitored employee performance and provided feedback on a regular basis.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
- Recruited, trained and managed a team of 5+ employees.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Coordinated stock replenishment processes as needed based on sales trends.
- Created marketing plans that increased revenue by 15% within 6 months.
- Handled cash register transactions accurately while providing excellent customer service.
Education
High School Diploma -
CAVA High School
San Diego, CA09-2015
Skills
- Workflow Coordination
- Employee Scheduling
- Floor Space Maximization
- Loading and unloading
- Operations Management
- Warehouse Operations
- Inventory and Stocking
- Problem-Solving
- Forklift Operations
- Hiring and Training
- Inventory Management
- Staff Management
Timeline
Warehouse Manager
Wolf land LLC
05.2024 - 07.2024
Professional Tax Preparer
DLC California financial administrators
01.2023 - 04.2024
Retail Store Manager
Boost Mobile by Nexcomm
03.2018 - 11.2022
High School Diploma -
CAVA High School