Jose Daniel Vega Stevens
Las Vegas,NV
Summary
Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.
Overview
7
7
years of professional experience
Work History
Assistant Manager
CSL Behring
09.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored operation key performance indicators like labor, cost and processing times.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Donor Center Specialist
Grifols Biomat USA
10.2023 - 09.2024
- Maintained an elevated level of subject matter expertise spanning all production departments within the plasma collection center.
- Provided crucial oversight to underperforming departments such as medical, quality assurance, and training contributing to improved metrics and operational efficiency
- Demonstrated in-depth understanding of apheresis equipment, proactively troubleshooting faults and events ton minimize downtime and ensure seamless operations.
Assistant Manager
Talecris Plasma Center
09.2022 - 10.2023
- Supervised a team of 38+ employees, overseeing all aspects of their professional journey, from discipline and career development to hiring, onboarding, scheduling, and managing employee morale events.
- Maintained operational efficiency at the facility by overseeing critical supply procurement, budgeting center expenditures and finding cost saving opportunities in daily operations.
- Designed research based training programs and developmental workshops to upskill the current talent pool at the center level.
- Collaborated with the Center Manager on strategic marketing initiatives, enhancing donor retention, community engagement, and donor base expansion. Notably, conceptualized captivating displays that drove marketing efforts forward for the company.
Training Coordinator
Grifols Biomat USA
10.2021 - 09.2022
- Maintained accurate records of 30+employee participation in training events, tracking progress towards learning objectives.
- Collaborated with department managers to design customized training plans aligned with organizational goals.
- Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
- Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
- Evaluated the effectiveness of training initiatives, making adjustments as needed to optimize results.
Quality Associate
Grifols Biomat USA
05.2021 - 10.2021
- Improved product quality by implementing rigorous inspection processes and providing feedback to production teams.
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner..
- Championed Lean Six Sigma initiatives within the department, driving waste reduction efforts through process optimization and standardization techniques.
- Reduced production downtime by identifying potential issues early and working with cross-functional teams to implement corrective actions.
- Participated in internal audits to identify areas for improvement and ensure adherence to established procedures.
Plasma Processor
Grifols Biomat USA
01.2020 - 05.2021
- Proactively communicated with management regarding any discrepancies or issues, ensuring swift resolutions and minimal disruptions to production.
- Assisted in maintaining a consistent supply of high-quality plasma products by accurately analyzing samples at various stages of the process.
- Enhanced customer satisfaction by ensuring accurate labeling, packaging, and timely shipment of processed plasma products.
- Implemented strict documentation practices which bolstered overall traceability throughout every step within the workflow.
Mobile Phlebotomist
Self Employed Services
07.2019 - 05.2021
- Organized daily work based on collection priority.
Donor Center Technician
Grifols Biomat USA
10.2018 - 05.2021
- Increased donor satisfaction with thorough pre-donation screenings, ensuring eligibility and minimizing risks.
- Maintained accurate donor records through diligent data entry and documentation efforts.
- Ensured donor safety and comfort by closely monitoring vital signs during the donation process.
- Enhanced donor experience by providing exceptional customer service and maintaining a clean, organized workspace.
Phlebotomist
Grifols Biomat USA
05.2018 - 05.2021
- Enhanced patient experience through compassionate care and communication during plasmapheresis procedures.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Education
EMT- B - Emergency Medical Technician Basic
EMS Training Center of Southern Nevada
Las Vegas, NV08-2019
National Registered Technologist - Phlebotomist
Northwest Career College
Las Vegas, NV05-2018
High School Diploma -
Jefferson Township Highschool
Lake Hopatcong, NJ06-2015
Timeline
Assistant Manager
CSL Behring
09.2024 - Current
Donor Center Specialist
Grifols Biomat USA
10.2023 - 09.2024
Assistant Manager
Talecris Plasma Center
09.2022 - 10.2023
Training Coordinator
Grifols Biomat USA
10.2021 - 09.2022
Quality Associate
Grifols Biomat USA
05.2021 - 10.2021
Plasma Processor
Grifols Biomat USA
01.2020 - 05.2021
Mobile Phlebotomist
Self Employed Services
07.2019 - 05.2021
Donor Center Technician
Grifols Biomat USA
10.2018 - 05.2021
Phlebotomist
Grifols Biomat USA
05.2018 - 05.2021
EMT- B - Emergency Medical Technician Basic
EMS Training Center of Southern Nevada
National Registered Technologist - Phlebotomist
Northwest Career College
High School Diploma -
Jefferson Township Highschool
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