Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jose Dario Costa

Hialeah,FL

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience

Work History

Sales Associate

USA Wireless
08.2023 - Current
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built relationships with customers to encourage repeat business.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Cashier Trainer

Wendy's
03.2023 - 08.2023
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Maintained stock to meet expected customer demand.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Trained newly hired sales team in upselling techniques.
  • Managed staffing levels to provide optimal support for cash register operations.
  • Conducted regular refresher courses for experienced cashiers to maintain high standards of service quality across the board.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Established consistency in cashier operations by creating standardized procedures and guidelines for all staff members to follow.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted cashiers in setting personal goals for professional growth, driving increased levels of job satisfaction.
  • Maintained up-to-date knowledge of industry trends and best practices, ensuring that training materials remained relevant and effective.
  • Mentored new team members on sales software system operation.
  • Streamlined cashier onboarding process, resulting in reduced training time and faster integration into the team.
  • Led cashiers and associates in providing thoughtful customer service.

Education

High School Diploma -

Raul Cepero Bonilla
Havana, Cuba
12.2020

Skills

  • Adapt to diverse groups
  • Complex Problem-Solving
  • Creative Thinking
  • Customer Service
  • Sales Records Management
  • Multi-tasking strength
  • Reliable and Responsible
  • Outgoing Personality
  • Stocking and Receiving

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Sales Associate

USA Wireless
08.2023 - Current

Cashier Trainer

Wendy's
03.2023 - 08.2023

High School Diploma -

Raul Cepero Bonilla
Jose Dario Costa