Overview
Work History
Education
Skills
Timeline
Generic

Jose David Cuartas

Queens

Overview

27
27
years of professional experience

Work History

Pit boss- Subgerente de mesas- Gerente de Casino

Winner Group
Cali-Pereira
07.2011 - 03.2026
  • Supervised gaming operations and ensured compliance with regulations.
  • Coordinated with staff to maintain high service standards for guests.
  • Monitored player activities and addressed concerns promptly.
  • Facilitated communication between management and gaming staff effectively.
  • Resolved conflicts among players to maintain a positive atmosphere.
  • Conducted routine inspections of gaming equipment for safety compliance.
  • Communicated effectively with guests, management, and staff members.
  • Assisted in training new employees in casino operations and policies.
  • Promoted new games and special events to attract more players.
  • Identified potential security risks or violations of state regulations immediately.

Director Nacionaol de Academias de casino

Vicca group
Bogota
03.2009 - 01.2011
  • Facilitated training sessions to upskill employees on industry best practices.
  • Oversaw budget planning and resource allocation for various projects.

Dealer-Supervisor y Subdirector encargado

Casinos Aladin
Cali
01.1999 - 2009
  • Supervised daily operations of gaming tables and staff at Casinos Aladin.
  • Trained new dealers on game rules and customer service standards.
  • Monitored compliance with gaming regulations and casino policies.
  • Addressed customer inquiries and resolved conflicts efficiently.
  • Implemented training sessions to enhance dealer skills and knowledge.
  • Resolved customer complaints in a professional manner while adhering to company policies.

Education

Tecnologo En Gestión Comercial Y De Negocios -

UNAD
Cali
01-2019

Skills

  • Gaming operations
  • Conflict resolution
  • Staff training
  • Customer service
  • Team coordination
  • Regulatory compliance
  • Communication skills
  • Security protocols
  • Casino management

Timeline

Pit boss- Subgerente de mesas- Gerente de Casino

Winner Group
07.2011 - 03.2026

Director Nacionaol de Academias de casino

Vicca group
03.2009 - 01.2011

Dealer-Supervisor y Subdirector encargado

Casinos Aladin
01.1999 - 2009

Tecnologo En Gestión Comercial Y De Negocios -

UNAD
Jose David Cuartas