Summary
Overview
Work History
Education
Skills
Timeline
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Jose David Torres

Naples,FL

Summary

Hardworking, familiar with setting up new accounts for customers, maintaining security and supporting audits. Excellent organizational, relationship-building and documentation skills. Prepared to offer 10 years of related experience to a challenging position with room for advancement. Focused, with experience in banking environments. Skilled in counting and packaging money, keeping an accurate drawer and building positive customer relationships. Excellent sales, service, and time management abilities.

Resourceful, able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve company operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.

Overview

11
11
years of professional experience
2
2
Languages

Work History

House Remodeler

Handyman Solutions
05.2022 - Current
  • Demonstrated versatility in tackling various types of house remodeling projects, showcasing adaptability and skill across different tasks.
  • Developed strong relationships with suppliers, negotiating favorable deals on materials to maximize profitability on projects.
  • Kept up-to-date with industry trends and innovations, incorporating new ideas into home remodels when appropriate for enhanced results.
  • Maintained a safe working environment by adhering to industry standards and best practices during all phases of construction.
  • I acquired knowledge in the area such as: installation of shelves, cabinets, flooring, moldings, painting, basic plumbing and electricity

Warehouse Associate

Amazon
12.2023 - 03.2024
  • Supported continuous improvement initiatives within the facility by participating in process evaluations and implementing recommended changes when necessary.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Reduced order processing time through effective organization and prioritization of tasks.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.

VIP Banker Executive

Banco Pichincha
01.2020 - 03.2022


  • Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
  • Strengthened customer relationships through attentive service and prompt resolution of inquiries.
  • Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
  • Opened, closed, and updated accounts for customers.
  • Executed wire transfers, stop payments and account transfers.
  • Processed wide variety of retail banking transactions for personal and commercial customers.
  • Opening checking accounts, COD's, vehicle and housing loans, credit cards.

Commercial and Services Executive

Banco Pichincha
08.2016 - 08.2018
  • Boosted team productivity by providing comprehensive training, mentorship, and performance evaluations.
  • Streamlined financial reporting processes for more accurate forecasting and informed decisionmaking.
  • Expanded market presence by identifying new business opportunities and forging strategic banc products sales.
  • Resolve complaints, issuance of banking forms.
  • Sale of banking products such as savings accounts, personal loans.

Teller Supervisor

Banco Pichincha
05.2014 - 06.2015
  • Managed teller schedules, ensuring adequate staffing levels during peak business hours.
  • Reduced errors by implementing strict audit procedures and monitoring daily transactions.
  • Provided exceptional customer service during high-volume periods, demonstrating professionalism under pressure.
  • Increased team productivity with regular coaching and performance feedback sessions.
  • ATM's refills and balance.

Bank Teller

Banco Pichincha
09.2013 - 04.2014
  • Streamlined teller operations for better workflow by implementing time-management strategies.
  • Processed loan payments accurately, cash and check deposits, contributing to the overall efficiency of branch operations.
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.

Education

No Degree - Business Administration

UPS
Guayaquil / Ecuador
05.2001 -

Skills

Team player

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Timeline

Warehouse Associate

Amazon
12.2023 - 03.2024

House Remodeler

Handyman Solutions
05.2022 - Current

VIP Banker Executive

Banco Pichincha
01.2020 - 03.2022

Commercial and Services Executive

Banco Pichincha
08.2016 - 08.2018

Teller Supervisor

Banco Pichincha
05.2014 - 06.2015

Bank Teller

Banco Pichincha
09.2013 - 04.2014

No Degree - Business Administration

UPS
05.2001 -
Jose David Torres