Jose David Alvarado

• Provide friendly service to customers and helped answer all questions
• Stocked shelves with products at a fast pace so that the store was ready for our customers
• Pushed product forward and faced all products so that the shelves looked presentable and stocked
• Helped grab and store products for online orders
• Organized & marketed events for the students to attend
• Received office phone calls from Georgetown offices, venue representatives, parents, etc.; ensured issues were resolved
• Negotiated with local vendors to receive free vouchers & coupons for students
• Created awareness for the importance & value of college

• Educate potential members on our products and services and assisted them with the application process using Epysis (Symitar) and Temenos. (Pursue excellence)
• Assist current and potential member on chat and secure message with any questions or concerns they may have. (Walk with the member)
• Help other branches and departments via email with members who weren't able to visit a local branch. (Work well together)
• Follow up with new member and older members via email or phone calls to make sure they got their needs taken care of.

• Assisted in all marketing efforts for the company including; email campaigns, website development, web design, print design, marketing designs for client offices, social media advertisement, and webinar presentations.
• Created weekly email campaigns to provide product information and promotions to clients.
• Analyzed website content performance and implemented strategies to improve website and social media traffic.
• Worked with clients to create personalized marketing material for their business/office spaces.

• Organized & marketed events for the students to attend

• Received office phone calls from Georgetown offices, venue representatives, parents, etc.; ensured issues were resolved

• Negotiated with local vendors to receive free vouchers & coupons for students

• Created awareness for the importance & value of college

• Provided excellent service to customers needing assistance with new and old fitness products
• Sold warranties to new customers, and upsold to customers with expiring warranties
• Upsold customers with older products and provided them with the best options for new products
• Placed orders for parts and new fitness machines

• Provided friendly customer service and answered any question for customers
• Made sure the store was looking clean and presentable for customers
• Scanned the product we were receiving from vendors, and made sure inventory was correct