Motivational Volunteer experienced in driving community support with proactive approaches. Focused on helping to service delivery to handle growing demands. Reliable team player committed to quickly learning new concepts and skills.
Overview
20
20
years of professional experience
Work History
Volunteer at the Nursery
Friendship Church
Frisco, TX
2023.09 - Current
Receptionist Front Desk
Cervello-Wellness
Rockville, Maryland
2023.08 - 2024.08
Psychiatric and Therapy Services
Receptionist Front Desk
Secure AP
Plano, Texas
2022.09 - 2023.07
Accounts Payable Services
Administrative Consultant
Instant News
Kinshasa, D.R. Congo
2019.09 - 2022.08
Corporate Specialist
Business Unit –Vodacom Congo
Kinshasa, D.R. Congo
2013.09 - 2019.08
In charge of the United Nations Agency and Ambassies.
Administrative Officer
Customer care - Vodacom Congo
Kinshasa, D.R. Congo
2007.11 - 2013.08
Call Center Advisor
Customer care - Vodacom Congo
Kinshasa, D.R. Congo
2004.12 - 2007.10
Education
Bachelor’s degree in public relations -
Information and Communication Institute
Kinshasa, D.R. Congo
08.2002
Skills
Customer service and administrative skills
Detail-oriented and follow-through
Excellent organizational skills
Passion for providing exceptional customer care
Problem-solving skills
Multitasking and prioritizing tasks effectively
Willingness to learn
Professional demeanor
Ability to handle difficult situations with tact and diplomacy
Proven ability to work well in a team environment
Self-motivated and independent
Custom
Proficiency of Microsoft Office Suite
Bi-Lingual: English and French
Team player
Excellent time management skills
Excellent interpersonal skills
Timeline
Volunteer at the Nursery
Friendship Church
2023.09 - Current
Receptionist Front Desk
Cervello-Wellness
2023.08 - 2024.08
Receptionist Front Desk
Secure AP
2022.09 - 2023.07
Administrative Consultant
Instant News
2019.09 - 2022.08
Corporate Specialist
Business Unit –Vodacom Congo
2013.09 - 2019.08
Administrative Officer
Customer care - Vodacom Congo
2007.11 - 2013.08
Call Center Advisor
Customer care - Vodacom Congo
2004.12 - 2007.10
Bachelor’s degree in public relations -
Information and Communication Institute
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