Josee Serna

•Working 40-hour weeks, 8-hour shifts inside a federal correction facility in big spring.

• Calm under pressure, and adapt
in high stress situations

•Blood Collection: Performing venipuncture and finger sticks
to draw blood from inmates.

•Escort inmates to designated areas •Call psychology if inmate has uncommon
behavior

• Maintain security of the
institution.

•Patient Identification: Verifying
the identity of inmates before any
procedure.

• Respond to basic inquiries from
staff and inmates.

•Sample Handling: Ensuring proper labeling, packaging, and
transportation of blood samples. •Equipment Maintenance: Cleaning and maintaining phlebotomy
equipment.

• Worked in the special
housing unit and report signs of
aggression.

•Documentation: Recording all relevant information about the blood
draw and sample.

•Following Procedures: Adhering to strict safety and security protocols within the prison environment.
•Communication: Interacting with inmates, healthcare staff, and potentially lab personnel.

• Worked 40 hour work weeks, 8 hour
shifts.

• perform venipuncture and capillary
puncture on patients of all ages, ensuring proper collection and labeling of blood samples.

•Monitor donor reactions closely
throughout the donation process to detect early signs of distress

• Respond swiftly and calmly to medical emergencies, including seizures or vomiting episodes

•Follow emergency protocols to ensure donor safety and minimize risk of injury

•Provide reassurance and support to
donors experiencing anxiety, discomfort, or adverse reactions

• Collaborate with medical personnel to assess and manage serious incidents

• Document all incidents
accurately and report them according to company guidelines

• Maintain a clean and safe environment, especially after
biohazard events like vomiting

• Stay trained and certified in CPR, first aid, and seizure response procedure

•Worked 40 hour work weeks, 8 hour
shifts.

•Evaluates vein performance of the
donor to identify possible problems;
makes necessary corrections in order to expedite donation time and ensure
product quality and donor safety. •Ensures donation process is efficient and makes adjustments when necessary to make the
process a positive experience for the
donor.

• Collects arm samples or whole
blood samples from donors for testing.

•Maintains confidentiality of all personnel, donor and center information.

• Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff.

• Worked 40 hour work weeks, 8 hour
shifts.

• Deliver exceptional service in a
fast-paced, high-volume environment •Stay composed and efficient during peak hours and busy shifts

• Multitask seamlessly—juggle multiple tables, orders, and customer needs

• Handle unexpected situations calmly and with professionalism

• Maintain attention to
detail even when working at full speed

•Support team members to keep
operations smooth under stress

• Adapt quickly to changing priorities or sudden rushes

•Worked 40 hour work weeks, 8 hour
shifts.

•Accuracy: Enter orders correctly
into the system and double-check for
special requests or allergies. •Food &
Drink Delivery: Serve items promptly and
professionally, ensuring presentation and
temperature are spot-on. •Guest
Satisfaction: Check in during the meal,
refill drinks, and resolve any issues with a
positive attitude. •Cleanliness: Keep
tables, chairs, and surrounding areas
clean and sanitized between guests.
•Teamwork: Communicate with kitchen staff, hosts, and fellow servers to keep service flowing smoothly.

•Payment Handling: Process checks, handle cash and card transactions, and thank guests sincerely.