Josef Hobt
Lebanon,TN
Summary
Capable Service Technician experienced in helping clients correct problems with computer systems, mobile devices and peripheral equipment. Knowledgeable about usability and security concerns. Skilled at working alone or in a team environment to investigate and fix problems. Bringing strong work ethic and excellent organization skills to any setting. Excited to begin a new challenge with a successful team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Lead
Apl Logistics
Lebanon, TN
02.2024 - Current
- Used computer and company software to enter shipment and inventory records.
- Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
- Supervised a team of 10 warehouse associates, providing guidance and support to ensure efficient workflow.
Warehouse Material Handler
Apl Logistics
Lebanon, TN
02.2022 - 01.2024
- Picked customer orders accurately within established timelines while ensuring quality standards were met.
- Provided assistance to other team members during peak times or when additional help was needed.
- Operated powered industrial equipment such as order pickers, stand-up reach trucks, turret trucks, and electric pallet jacks safely according to company guidelines.
Assistant Service Manager
Network Technology Partners
Smyrna, TN
10.2018 - 01.2022
- Improved customer satisfaction ratings by listening to concerns and finding appropriate solutions to challenges.
- Responsible for maintaining client facing backup solutions.
- Worked closely with upper level management to update and create internal policies and procedures.
- Assisted clients with business related onsite and remote technical problems via CRM
- Motivated, led and supported employees to maintain low turnover.
- Prioritized and delegated daily work tasks to meet anticipated project goals.
- Pitched in to complete various duties during peak periods or employee absences.
Education
High School Diploma -
Stewarts Creek High School
Smyrna, TN05.2018
Skills
- Schedule coordination
- Task delegation
- Warehouse Functions
- Product Packaging
- Supervisory Experience
- Safety and Compliance
- Proficient in Windows OS
- Staff management
- Critical thinking and troubleshooting
- Working collaboratively
Certification
CompTIA ITF+
MS-900 : Microsoft 365 Fundamentals
Timeline
Warehouse Lead
Apl Logistics
02.2024 - Current
Warehouse Material Handler
Apl Logistics
02.2022 - 01.2024
Assistant Service Manager
Network Technology Partners
10.2018 - 01.2022
High School Diploma -
Stewarts Creek High School