JOSEF MCPHERSON
Riverton,USA
Summary
Senior Leadership Supply Chain professional with 14 years of experience in Ecommerce, DTC, and B2B. Expertise in order fulfillment and inventory management, with a track record of successfully implementing ERP systems and optimizing process procedures.
Overview
15
15
years of professional experience
Work History
Director of Production & Operations
Made By Mary
Bluffdale, UT
07.2021 - Current
- Led a team of managers and supervisors overseeing 30+ employees in production and operations, managing order processing for DTC and B2B channels
- Implemented process improvements to reduce processing time and prioritize work efficiently
- Negotiated new shipping rates and optimized packaging, turning a loss into a net-positive expense
- Innovated production-to-shipping workflows, cutting order turnaround time from two weeks to less than four days
- Took charge of Customer Support, improving response time from one week to same-day resolution and reducing overall ticket count through proactive issue triage
- Achieved a 50% increase in efficiency and output while controlling overhead costs and aligning hiring with growth objectives
- Boosted output while maintaining overhead stability
- Implemented new systems, enhancing processes and automations
- Transformed shipping operations into a profitable segment, reversing substantial expenses
Director of Inventory Management
ARIIX LLC
Murray, UT
04.2017 - 07.2021
- Directed global inventory operations utilizing NetSuite ERP, overseeing MRP/ERP implementations and continuous improvement initiatives
- Implemented On-time delivery uploads into ERP to enhance sourcing and data services, while integrating global supply chain units through comprehensive team training on operational procedures and S&OP processes
- Achieved multimillion-dollar inventory reduction by introducing pull methods, optimizing cash flow
- Consolidated inventory to minimize holding costs for identical formula products
- Cultivated supplier relationships to secure cost reductions via strategic purchase contracts and blanket orders
- Oversaw a global organization generating $300 million in annual revenue
- Multi million Inventory reduction and savings program
- Managed six acquisitions and mergers while concurrently reducing inventory levels amidst the integration process
- Directed seven global teams, unifying them onto a single system for streamlined operations
Supply Chain Director
Zrii LLC
Draper, UT
09.2009 - 04.2017
- Orchestrated continuous production flows to ensure operational stability
- Utilized accurate forecasting techniques to anticipate growth and trends, fostering effective communication and strategic planning with sales and marketing teams
- Managed procurement processes, overseeing orders from contract manufacturers within the USA while spearheading the establishment of new production facilities in Colombia and Singapore
- Led the successful launch of new products from conceptualization to market-ready status
- Contributed to the implementation of ERP and MRP systems to streamline operations and replace manual spreadsheet methods
- Provided regular reporting on supply chain performance to company stakeholders
- Traveled to both new and existing production facilities to ensure adherence to standard operating procedures (SOPs), implementing improvements as necessary
- Successfully maintained inventory levels during a significant revenue growth phase, increasing from $1 million to $13 million in monthly revenue within 16 months
- Implemented Just-in-Time (JIT) inventory practices, resulting in a notable 50% reduction in lead times
Education
Bachelor Of Science - Business Management
Utah Valley University
Orem, UTSkills
- Project Management
- Business Administration
- Logistics Management
- Business Planning
- Contract Management
- Budget Control
Websites
Languages
Spanish
Professional
Timeline
Director of Production & Operations
Made By Mary
07.2021 - Current
Director of Inventory Management
ARIIX LLC
04.2017 - 07.2021
Supply Chain Director
Zrii LLC
09.2009 - 04.2017
Bachelor Of Science - Business Management
Utah Valley University
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