Education professional with a strong commitment to facilitating student growth and academic success. Proven ability to maintain classroom order while delivering comprehensive lesson plans. Valued for collaborative approach and reliability, adapting seamlessly to ever-changing classroom dynamics.
Experienced with classroom management and student engagement strategies. Utilizes effective communication to foster a productive learning environment. Knowledge of curriculum development and instructional techniques tailored to diverse learning needs.
Overview
11
11
years of professional experience
Work History
Substitute Teacher, K-12
Kelly Services
Orlando, FL
08.2024 - Current
Managed classroom environments to ensure student engagement and effective learning experiences
Adapted lesson plans based on diverse student needs and curriculum objectives
Collaborated with teachers to implement instructional strategies and enhance student understanding
Implemented behavior management techniques to maintain a positive classroom atmosphere
Provided individualized support to students, fostering academic growth and confidence
Tech Service and Support Engineer
CloudRadial
Remote
11.2023 - 07.2024
Serviced clients by answering support tickets in a timely and efficient manner daily
Communicated and collaborated with my team throughout the day to ensure we provided excellent customer service to our clients
Hosted one-on-one video calls with clients to help with their issues or concerns
Continuously studied the company’s software so that I was better prepared for each support ticket and video meetings with clients
Provided technical support for clients, resolving issues efficiently and enhancing user satisfaction
Collaborated with cross-functional teams to develop solutions that improved system performance and reliability
PODCAST PRODUCER | EDITOR
Dolphin Image Studios
Remote
04.2019 - 10.2023
Recorded, edited, and contributed to the development of podcasts
Worked with an audio engineer and composer on sound design.
Possesses recording expertise in both studio and field environments
Provided support to the host and team throughout the conceptualization and production process
Produced and edited high-quality audio content for various podcast series
Collaborated with hosts to develop engaging scripts and episode concepts
PRODUCTION MANAGER
Master Etch
01.2015 - 01.2019
Planning, organizing schedules, and assessing project and resource requirements
Managed individual projects (glass engraved products), implementing processes and procedures to execute them efficiently and effectively
Established operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of product, and keeping warehouse inventory current
Oversees outgoing shipping activities to ensure accuracy, thoroughness, and condition of shipments
Ensured outgoing shipping is prepared to meet timely dispatch schedules
Inspected loading operations to ensure compliance with shipping specifications
Ensured that the daily inspection requirements of material handling equipment
Education
Bachelor of Applied Science Degree - Supervision and Management
Polk State College
01-2023
Associate of Arts Degree - undefined
Polk State College
01-2020
Skills
Strategic Thinker
Multi-subject instruction
Team Development
Presentation Skills
Classroom management
Lesson plan implementation
Relationship building
Student engagement
Instructional technology
Timeline
Substitute Teacher, K-12
Kelly Services
08.2024 - Current
Tech Service and Support Engineer
CloudRadial
11.2023 - 07.2024
PODCAST PRODUCER | EDITOR
Dolphin Image Studios
04.2019 - 10.2023
PRODUCTION MANAGER
Master Etch
01.2015 - 01.2019
Associate of Arts Degree - undefined
Polk State College
Bachelor of Applied Science Degree - Supervision and Management
Polk State College
COMPETENCIES
Team-player – Able to work well within dynamic and goal-focused teams
Process-driven – Able to become quickly proficient in new processes and systems
Detail-focused – Very strong attention to detail
Multi-tasking – Highly organized and able to balance various responsibilities simultaneously
Professionally skeptical – Able to identify and flag up anomalies for review
Decision-making – Strong decision-making in a fast-paced and pressurized environment
Commitment – Strong work ethic and delivery-focused
Analytical Thinking – Strong logic to address work-related issues and problems
Goal-Oriented – Decisively meet expectations as a reliable team player
Excellent leadership skills – leading cross-functional teams
Confidentiality – Ability to ensure the confidentiality of sensitive information