Josefa Briones
Weslaco,TX
Summary
Trying to broaden my knowledge and take on more responsibilities, while also being dedicated to learning, growing and succeeding.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
The Behavioral Effect
09.2022 - Current
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Supported client using principles of applied behavior analysis.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Worked as part of collaborative team to address changing needs of children and families.
- Learned specialized behavior approaches to implement behavioral strategies.
- Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
- Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Led group sessions focused on social skill-building, promoting peer interaction and cooperation among clients.
- Increased client independence through the teaching of daily living skills such as self-care routines, meal preparation, and household chores.
- Ensured adherence to ethical guidelines set forth by the Behavior Analyst Certification Board at all times during practice.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Monitored patient behavior and immediately reported changes to supervising physician.
Sales Associate
Walmart
02.2015 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Sales Associate
Mi Pueblo Bakery
10.2014 - 02.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Wrapped, boxed and weighed bakery department products.
Education
Bachelor of Science - Psychology
The University of Texas Rio Grande Valley
Edinburg, TX12.2023
Associate of Arts - Psychology
South Texas College
Mcallen, TX12.2021
High School Diploma -
Weslaco High School
Weslaco, TX12.2014
Skills
- Data Collection and Analysis on software programs
- Employee Training
- Problem Solving
- Critical Thinking
- Attention to detail
- Time Management
- Communication
- Collaboration with professionals
- Excellent capacity to adapt and retain new things
- Active Listening
- Crisis Management
- Decision-Making
- Organization
- Client Advocacy
Certification
- RBT - Registered Behavior Technician
- First Aid/CPR Certified
Timeline
Registered Behavior Technician
The Behavioral Effect
09.2022 - Current
Sales Associate
Walmart
02.2015 - 09.2022
Sales Associate
Mi Pueblo Bakery
10.2014 - 02.2015
Bachelor of Science - Psychology
The University of Texas Rio Grande Valley
Associate of Arts - Psychology
South Texas College
High School Diploma -
Weslaco High School
Similar Profiles
Netzy SalinasNetzy Salinas
Case Manager at The Behavioral EffectCase Manager at The Behavioral Effect
Sarah StiverSarah Stiver
Clinical Liaison at Lake Effect HealthClinical Liaison at Lake Effect Health
RYAN MCCAFFREYRYAN MCCAFFREY
Project Manager at The Brass EffectProject Manager at The Brass Effect