Restaurant Server
Carbón
Aguascalientes , Aguascalientes
07.2024 - 11.2024
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Stocked server areas with supplies before, during and after shifts.
- Conducted daily side work duties such as polishing glassware and restocking condiments.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Greeted customers, answered questions and recommended specials to increase profits.
- Presented menus and answered questions regarding items.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Implemented feedback from customers to improve service quality and menu offerings.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Complied with safety procedures when handling food items or cleaning materials.
- Cleaned tables and chairs to prepare dining area for next customers.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Set up tables in between patrons to reduce wait times.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Assisted with stocking supplies such as napkins and silverware for dining areas.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Followed up on guest requests in a timely manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Filled condiments and napkin containers during slack periods.
- Explained menu items, describing ingredients and cooking methods upon request.
- Checked back with guests periodically to ensure satisfaction with food and service.
- Greeted and seated customers promptly, courteously, and professionally.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Calculated charges, issued table checks, and collected payments from customers.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
