Josefa Mangala
DesMoines,WA
Summary
Dynamic and dedicated professional with extensive experience in customer service at Walmart. Proven ability to excel in fast-paced environments, demonstrating strong work ethic and integrity. Skilled in cash handling and adept at multitasking, consistently delivering exceptional customer assistance while fostering teamwork and collaboration.
Overview
2
2
years of professional experience
Work History
Walmart Cashier
Front End Checkout TA
06.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
African Young Dreamers Empowerment Program
Youth Leadership Program
09.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Taco Time Crew Member
Cashier Customer Service
04.2023 - 06.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Associate of Science -
Highline College
Seattle, WA06-2027
Puget Sound Skills Center
18010 8th Ave S Seatac06-2025
High School Diploma -
Mount Rainier High
Seattle, WA06-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Languages
Portuguese
Native or Bilingual
English
Full Professional
Timeline
Walmart Cashier
Front End Checkout TA
06.2024 - Current
African Young Dreamers Empowerment Program
Youth Leadership Program
09.2023 - Current
Taco Time Crew Member
Cashier Customer Service
04.2023 - 06.2023
Associate of Science -
Highline College
Puget Sound Skills Center
High School Diploma -
Mount Rainier High