Josefa Ortiz Montano

• Adhered to all applicable laws and regulations while operating the vehicle.
• Monitored traffic conditions to determine optimal travel routes.
• Utilized GPS navigation systems to plan efficient routes for passenger pickups and drop offs.
• Assisted with loading and unloading luggage when necessary.
• Demonstrated ability to handle multiple tasks simultaneously in a fast paced environment.
• Inspected vehicles for mechanical items and safety issues prior to use.
• Conducted pre-trip inspections of vehicle prior to departure from office or home base location.
• Provided transportation for passengers to their desired destinations in a timely manner.
• Ensured vehicle was clean, presentable, and fully fueled at all times.
• Maintained a safe driving record by following company policies and procedures.

• Developed positive relationships with families of special needs individuals.
• Transported clients to appointments or other destinations using a wheelchair accessible vehicle.
• Adapted existing programs to meet the specific requirements of each individual client.
• Instructed clients on proper use of assistive devices such as wheelchairs, walkers.
• Monitored physical and emotional health of clients.

• Supported bathing, dressing and personal care needs.
• Maintained clean and well-organized environment for client happiness and safety.
• Improved patient outlook and daily living through compassionate care.
• Laundered clothing and bedding to prevent infection.
• Assisted with meal planning to meet nutritional plans.
• Followed care plan and directions to administer medications.
• Drove clients to shop for groceries, attend doctor appointments and run errands.
• Aided with mobility and independence for disabled individuals and continually monitored safety.

• Resolved customer complaints quickly and efficiently in a professional manner.
• Negotiated contracts with vendors to obtain quality ingredients at competitive prices.
• Resolved customer complaints regarding food quality or service issues in a timely manner.
• Coordinated daily tasks among kitchen staff members to ensure smooth workflow.
• Developed menus and recipes that met customer needs while ensuring profitability.
• Ensured all equipment was properly maintained and serviced according to manufacturer's instructions.
• Organized regular team meetings to discuss new ideas for menu items or special events.
• Maintained accurate records of inventory, supplies, orders and invoices.
• Inspected dishes before they were served to customers to guarantee high standards of quality.
• Conducted regular stock-takes of food supplies and ordered additional items when necessary.
• Reviewed customer feedback regularly in order to identify areas needing improvement.
• Established effective systems for ordering raw materials from suppliers.
• Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
• Worked with vendors to establish strong relationships and maintain proper inventory supplies.
• Utilized various preparation and cooking methods to create menu items in accordance with recipes.
• Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
• Oversaw food preparation, production and presentation according to quality standards.
• Monitored temperatures of prepared food and cold-storage areas.
• Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
• Observed food safety and sanitation protocols to reduce germ spread.
• Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
• Cleaned and sanitized kitchen equipment, utensils and work stations.
• Promoted safe working conditions by monitoring safety procedures and equipment.
• Helped management stay on top of supply needs by sharing information about low or spoiled inventory.

• Prepared and built food items according to standardized recipes and directions.
• Properly stored food by adhering to food safety policies and procedures.
• Broke down, cleaned and sanitized work stations at end of shift.
• Inspected finished food products for quality and adherence to customer specifications.
• Followed production list provided by supervisor.
• Organized, sanitized and maintained equipment and utensils.
• Prepared ingredients following batch card, confirming item codes, lot numbers, weight and other information.
• Removed cooked products and packed in containers.
• Inspected and assessed quality of finished products.
• Recorded processing steps, gauge readings, cooking time and results from test batches.
• Stacked trays filled with product and transferred to drying area.
• Read and interpreted production orders to determine job requirements.

• Cleared tables to maintain high turnover rate and minimize wait times.
• Cleared, cleaned and sanitized booth and chair cushions and tables.
• Wiped down and cleaned chairs, booths and highchairs.
• Served water, coffee and soft drinks and offered refills to promote excellent customer service.
• Maintained table settings by removing courses, replacing utensils and refilling beverages.
• Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
• Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
• Greeted customers to seat patrons at tables according to availability and customer preferences.
• Washed dishes and disposed of trash in designated receptacles.
• Organized bus cart and returned to side station after each use.
• Followed safety and sanitation guidelines in accordance with local health regulations.

Deliver meals to customers.

Florist, produce clerk, baker, inventory personnel

• Put up, maintained and removed displays for holidays and seasons.
• Organized, tagged and displayed new products for customers.
• Provided customers with information about proper care of different flowers and plants.
• Processed new flower and greenery shipments by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
• Watered plants and cut, conditioned and cleaned flowers and foliage for storage.
• Provided instruction on how to care for flowers, including ideal temperature and how often water should be changed.
• Retrieved carts from returns and parking lot.
• Cleaned up spills, collected trash and swept and mopped floors.
• Checked prices and pulled product for customers.
• Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
• Identified and quickly handled spill clean-up.
• Stocked shelves with new merchandise and checked for outdated or damaged items.

Prepared drinks and food for customers and processed payments

Cashier and waitress