Josefin Martinez
Santa Clarita,US
Summary
Hardworking and adaptable with experience in the food service and childcare industries. As a Shift Leader in the restaurant, I managed daily operations, trained staff, ensured customer satisfaction, and handled cash register duties. As a Barista, preparing high-quality coffee and beverages while providing friendly, efficient service in a fast-paced environment. And also experience Babysitting, caring for children of various ages, ensuring their safety, and engaging them in creative and educational activities. Strong multitasking skills, excellent communication, and a customer-focused attitude.
Overview
4
4
years of professional experience
Work History
Part time babysitter
Families
Santa Clarita, US
02.2022 - Current
- Supervise children, ensuring safety and a positive environment
- Develop engaging activities that enhance learning and creativity
- Adapt to children's needs, promoting emotional and social growth
- Maintain a structured schedule, balancing play and educational activities
Restaurant Team Leader
BIG CHICKEN
Santa Clarita, US
09.2023 - 11.2025
- Delivered expert service to enhance customer loyalty and capture repeat business
- Collaborated with kitchen staff to relay accurate orders and dietary restrictions
- Trained team to provide high quality service to guarantee customer satisfaction
- Fulfilled financial obligations through cash handling, deposit preparation and payroll generation
Barista
Starbucks
Santa Clarita, US
03.2023 - 11.2024
- Prepared beverages with speed and accuracy to minimize customer wait times
- Collaborated with team members to provide efficient service during peak hours
- Addressed customer complaints or concerns promptly, ensuring satisfaction with products and services
- Greeted customers warmly and engaged in friendly conversation while taking their orders
Cashier
Market
San Fernando, US
10.2021 - 01.2023
- Balanced cash drawer at beginning and end of each shift
- Gave customers full attention and attended to their needs
- Stocked store shelves and end-caps with merchandise
- Engaged customers in pleasant conversation while completing cash register transactions
- Bagged, boxed or wrapped products for customers
Education
Psychology -
College of the Canyons
Santa Clarita04.2025
High School -
COBAEM
Mexico07.2021
Skills
- Customer service
- Time management
- Organizational skills
- Conflict resolution
- Child development
- Discipline
- Task prioritization
Languages
- Spanish, Native
- English, Native
References
- Miriam Colon 213-509-6464
- Scott Olsen 818-888-0478
- Rosie Cacchetto 818-388-0903
Timeline
Restaurant Team Leader
BIG CHICKEN
09.2023 - 11.2025
Barista
Starbucks
03.2023 - 11.2024
Part time babysitter
Families
02.2022 - Current
Cashier
Market
10.2021 - 01.2023
Psychology -
College of the Canyons
High School -
COBAEM
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