Josefina Angulo
Castaic,CA
Summary
Dynamic and customer-focused professional with extensive experience in cash handling and transaction processing at Wingstop. Proven ability to foster customer loyalty through exceptional service and effective communication. Skilled in maintaining store cleanliness and managing point-of-sale systems, ensuring efficient operations and positive customer experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier/Kitchen Team
Wingstop
Castaic, CA
10.2023 - Current
- Guided customers through purchase process to ensure smooth transactions.
- Managed cash transactions accurately, maintaining a balanced cash drawer.
- Provided excellent customer service by addressing customer inquiries and resolving issues.
- Restocked shelves to maintain product availability and organization.
Cashier/Retail Associate
JCPenney
Valencia, CA
10.2022 - Current
- Welcomed customers upon arrival.
- Facilitated customer service interactions.
- Worked flexible schedule and extra shifts to meet business needs.
- Executed transactions involving cash, checks, and credit cards efficiently.
- Cultivated strong rapport with customers to foster loyalty.
Receptionist
Amazing Lash Studio
Valencia, CA
08.2023 - 11.2023
- Welcomed visitors and customers with professionalism.
- Scheduled appointments, interacted with clients, and maintained client records.
- Answered calls quickly, directing them to appropriate departments.
- Kept reception area clean and neat to give visitors positive first impression.
Food Service Worker
Six Flags Magic Mountain
Valencia, CA
06.2022 - 08.2022
- Exhibited excellent multitasking abilities, handling numerous orders concurrently while ensuring accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
GED -
College of The Canyons
Valencia, CASkills
- Cash handling
- Customer interaction
- Point of sale
- Transaction processing
- Bagging items
- Refund processing
- Receipt management
- Store cleanliness
Certification
California Food Handlers Card
Timeline
Cashier/Kitchen Team
Wingstop
10.2023 - Current
Receptionist
Amazing Lash Studio
08.2023 - 11.2023
Cashier/Retail Associate
JCPenney
10.2022 - Current
Food Service Worker
Six Flags Magic Mountain
06.2022 - 08.2022
GED -
College of The Canyons