Josefina Avalos
Hollywood,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Los Angeles, CA
09.2019 - 10.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Ground beans for espresso shots according to individual customer specifications.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Maintenance
Walmart
Rosemead, CA
09.2016 - 12.2016
- Swept and mopped floors in public areas.
- Emptied trash cans and replaced liners.
- Stocked restrooms with paper products and soap dispensers.
- Sanitized all restroom fixtures including sinks, toilets, urinals, mirrors, walls and floors.
- Replenished cleaning supplies such as toilet paper rolls and paper towels as needed.
- Provided excellent customer service when interacting with customers or colleagues.
Cashier
Target
Hollywood, CA
07.2016 - 10.2016
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Notary - Public Notary
Los Angeles City College
Los Angeles, CA10-2022
High School Diploma -
Hollywood High School
Hollywood, CA06-2007
Skills
- Product Sales
- Client Engagement
- Customer Service
- Upselling strategies
- Time Management
- Teamwork
- Flexible Schedule
- Positive and professional
- Documentation skills
- Recordkeeping skills
- Document Verification
- Document Review
Certification
- Public Notary
- Notary Signer
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Barista
Starbucks
09.2019 - 10.2023
Maintenance
Walmart
09.2016 - 12.2016
Cashier
Target
07.2016 - 10.2016
Notary - Public Notary
Los Angeles City College
High School Diploma -
Hollywood High School