Summary
Overview
Work History
Education
Skills
Timeline
Generic

Josefina Gonzalez

Pomona,CA

Summary

I'm a responsible and competitive person of my job responsibility making sure to always achieve what im doing. Always looking forward to improve on everything I do .Good communication and easy going with all the employees in my jobs always open to new challenges.

Professional with extensive experience in returns management, equipped to handle complex return processes with precision. Proven ability to enhance operational efficiency and customer satisfaction through effective problem-solving and process improvement. Focused on collaborative teamwork and adaptable to changing priorities, ensuring consistent results and reliability.

Overview

7
7
years of professional experience

Work History

Return Clerk

NRI USA,LLC
13200 South Broadway Los Angeles CA,90061
08.2019 - 04.2020
  • Processed and organized returned merchandise for efficient inventory management.
  • Collaborated with team members to streamline returns workflow, enhancing operational efficiency.
  • Conducted thorough inspections of returned items, ensuring quality standards met before restocking.
  • Implemented new tracking system for return shipments, reducing processing time significantly.
  • Documented returned product details in inventory tracking system.
  • Delivered high-quality customer service by gathering feedback on product deficiencies.
  • Ensured compliance with company guidelines while inspecting returned merchandise, maintaining a consistent approach across all transactions.
  • Minimized errors in return transactions by meticulously reviewing receipts and verifying product conditions.

Returns

Ilink
Ontario, CA
04.2019 - 08.2019
  • Optimized financial returns with thorough analysis of investment opportunities and market trends.
  • Maximized investment returns by conducting in-depth financial analysis and risk assessment.
  • Processed payments and returns with accuracy and efficiency.
  • Handled customer returns and exchanges professionally, maintaining a positive rapport with clientele.

Order Picker

Cardinal Health
Ontario, CA
09.2018 - 01.2019

Picked different orders with the RF scanner make sure to grab the correct amount of product for each order . Make sure to go and drop it off to the correct hospital dock or container same thing over and over .At the end of the day make sure to fix and clean all the work area so it could be ready and prepared for the next shift.

Lead

CTDI
Ontario, CA
09.2017 - 05.2018

My job responsibility was to lead the team to make a good production day. I will get there and plan the production day with the supervisor making sure we were running the correct models of each unit. At the end of the day I will make sure to email the production report and PPL of the team to the supervisor . Also support the clean room area when they needed help.

Trainer

Addeco/Celestica
Ontario, CA
08.2013 - 08.2017

My responsibility was to give the orientations to the new associates explaining rules and safety also the work departments that we had available. Trained the new employee on the new work department they were place on. Make sure they were trained correctly and start certified them .

Education

High School Diploma -

Ganesha High School
Pomona, CA
2006

Skills

  • RF scanning
  • Communication
  • Motivated self-starter
  • Fluent English and Spanish
  • Flexible schedule
  • Decision-making
  • Problem-solving
  • Team work
  • Adaptability
  • Decision making
  • Barcode scanning
  • Merchandise verifications
  • Warehouse experience

Timeline

Return Clerk

NRI USA,LLC
08.2019 - 04.2020

Returns

Ilink
04.2019 - 08.2019

Order Picker

Cardinal Health
09.2018 - 01.2019

Lead

CTDI
09.2017 - 05.2018

Trainer

Addeco/Celestica
08.2013 - 08.2017

High School Diploma -

Ganesha High School