Josefina Guanchez

Esthetician

Exel Professional Line

02.2018 - Current

Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Sterilized equipment for patient treatments.
Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
Recommended retail products for at-home use.
Advised clients on proper home-care regimens.
Analyzed skin condition and made appropriate product recommendations.
Fostered friendly, warm, and exceptional customer experience.
Stocked treatment rooms with proper supplies.
Assessed condition of clients' skin in order to make recommendations to improve skin quality.
Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
Welcomed clients arriving for appointments.
Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
Developed customized facial treatments for individual clients to address specific skin care needs.
Flexibly worked evenings and weekends to maintain proper spa coverage.
Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
Conducted thorough skin analysis, identifying potential issues and recommending appropriate interventions.
Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
Streamlined appointment scheduling using software systems to accurately book appointments while managing waitlists when necessary.
Enhanced spa revenue through upselling additional services and retail products during consultations.
Assisted management in inventory control, regularly monitoring stock levels and placing orders as needed.
Educated patients on treatment options.
Provided clients with knowledge of all cosmetic services being provided.
Reduced appointment cancellations by implementing effective reminder systems and maintaining open communication with clients.
Collaborated with team members to create an inviting atmosphere, ensuring a positive experience for all clients.
Promoted overall wellness among clientele by incorporating aromatherapy techniques into treatments when appropriate.
Increased client retention rate through attentive follow-up procedures after each appointment to gauge satisfaction and encourage rebooking.
Facilitated training sessions for new estheticians, sharing best practices and mentoring them throughout their onboarding process.
Trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency.
Collaborated with medical professionals such as dermatologists or plastic surgeons when necessary for clients requiring advanced skincare treatments.
Consistently met or surpassed monthly sales goals by promoting exclusive promotions or limited-time offers effectively to clients.
Created repeat business by developing long-term relationships with regular customers.
Gained knowledge of facial massage techniques and skin care product ingredients.
Explained benefits of skin care products to clients.
Cleansed, exfoliated and moisturized customer skin.
Discussed procedures and treatment options with clients.
Performed consultations for patients before scheduling treatments.
Informed guests of appropriate products available to increase retail sales.
Handled busy schedules and stayed on top of key deadlines.
Recommended and performed microdermabrasion, peels and laser treatments.
Developed individualized, therapeutic skin care programs.
Performed special anti-oxidant, acne, and microdermabrasion facial services.
Resolved customer complaints and facilitated conflict resolutions.
Educated guests on current promotions, events and services within store or salon.
Suggested appropriate therapy based on current health of client.
Reinforced customer selections by reviewing use and benefits of chosen products.

Summary

Overview

Work History

Esthetician

Education

Full Specialist - Esthetician

Skills

Timeline

Esthetician

Full Specialist - Esthetician

Similar Profiles

Mellisa PhiriMellisa Phiri

Mellisa PhiriMellisa Phiri

Jorge ReyesJorge Reyes

Mariedys Lopez ArencibiaMariedys Lopez Arencibia

Jimmy HernandezJimmy Hernandez