Josefina Gutierrez
Little Elm
Summary
Reliable and energetic service professional with diverse experience in fast-paced environments, including roles as a barista, lifeguard, and pizza maker. Known for strong communication, teamwork, and a calm, customer-first approach under pressure. Adept at multitasking, maintaining high standards, and supporting team operations. Eager to transition into a server role to build on hospitality skills and deliver exceptional guest experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista/Cashier
Black Rock Coffee Bar
Frisco
10.2024 - Current
- Managed transactions using POS system.
- Lead closer and opener
- Key holder
- Provided exceptional customer service in high-contact role.
- Crafted beverages and meals following safe food handling procedures.
Lifeguard
The Cove at Lakefront
Little Elm
09.2023 - 12.2024
- Provided immediate assistance to swimmers in distress.
- Ensured a secure environment for patrons.
- Provided guidance to guests.
- Engaged in continuous professional development.
- Certified in CPR techniques.
Pizza Maker
Craft Pies Pizza Company
Little Elm
04.2022 - 08.2023
- Demonstrated strong work ethic consistently.
- Demonstrated expertise in handling diverse customer service scenarios.
- Excel at processing customer orders.
- Executed food delivery efficiently to achieve customer satisfaction.
- Delivered support to customers with a positive attitude.
Education
Associate of Applied Science - Sonography
Collin County Community College
Plano, TXHigh School Diploma -
Little Elm High School
Little Elm, TXSkills
- Food safety practices
- Product knowledge
- Quality control
- Order accuracy
- Team collaboration
- Exceptional customer service
- Strong work ethic
Certification
- Food Handlers Certification
- Certified in CPR techniques
Timeline
Barista/Cashier
Black Rock Coffee Bar
10.2024 - Current
Lifeguard
The Cove at Lakefront
09.2023 - 12.2024
Pizza Maker
Craft Pies Pizza Company
04.2022 - 08.2023
Associate of Applied Science - Sonography
Collin County Community College
High School Diploma -
Little Elm High School