Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement
Overview
32
32
years of professional experience
1
1
Certification
Work History
Director
Stanton County Senior Center
01.2020 - Current
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Negotiated favorable contracts with vendors for reduced costs and improved service quality.
Oversaw supply chain functions to verify inventory levels and budget adherence.
Drafted and distributed reports to assist board members with critical business decisions.
Certified Dietary Manager/CFPP, CMA, HHC
Pioneer Manor Nursing Home
03.2006 - 12.2019
Monitored staff performance through evaluations and feedback sessions, addressing any areas needing improvement proactively.
Partnered with dietitians in assessing patients' needs for therapeutic diets upon admission or during their stay at the facility.
Enhanced food safety standards by implementing strict hygiene protocols and conducting regular staff training sessions.
Managed a team of dietary aides, providing ongoing coaching and support to ensure high-quality meal services for patients.
Proactively addressed potential issues impacting meal service quality or patient satisfaction by analyzing trends and implementing necessary changes.
Optimized kitchen efficiency for better meal preparation and delivery, ensuring timely service to patients.
Reduced food waste by closely monitoring inventory levels and adjusting purchasing practices accordingly.
Successfully resolved patient concerns or complaints related to meals or service quality by taking prompt corrective actions when needed.
Conducted regular audits of food storage areas to maintain cleanliness standards and prevent contamination risks.
Ensured compliance with federal, state, and local regulations by staying current on industry best practices and adapting procedures accordingly.
Participated in interdisciplinary meetings to provide expertise on patient nutritional care, supporting holistic treatment approaches.
Improved patient satisfaction by developing and implementing customized meal plans according to their dietary needs and preferences.
Purchased food supplies for department according to budget limitations.
Consulted with dietitians to plan menus appropriate for patient needs.
Visited with residents to inquire about satisfaction, quality, and personal preferences.
Managed staff schedules and maintained adequate coverage for all shifts.
Oversaw food preparation and monitored safety protocols.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Certified Nurses Aide Coordinator
Satanta District Hospital/LTCU
05.1992 - 05.2005
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Utilized therapeutic communication, empathy and active
listening skills to encourage and develop positive relationships with patients.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term professional relationships.
Education
High School Diploma -
Seward County Community College
Liberal, KS
CDM/CFPP - Food Protection
North Dakota State University
Fargo, ND
No Degree - Teaching English As A Second Language (ESL)
Fort Hays State University
Hays, KS
Skills
Strategic Planning
Verbal and written communication
Strategies and goals
Budget Control
Budget Management
Issues Resolution
Financial Reporting
Facilities Management
Non-profit management
People Management
Operations Management/Oversight
Fluent in English/Spanish
Strong Leadership Skills
Certification
Certified Dietary Manager
Certified Medication Aide
Certified Nurse Aide
ESL Certified
Operator License
Activity Director
Social Service Director
Timeline
Director
Stanton County Senior Center
01.2020 - Current
Certified Dietary Manager/CFPP, CMA, HHC
Pioneer Manor Nursing Home
03.2006 - 12.2019
Certified Nurses Aide Coordinator
Satanta District Hospital/LTCU
05.1992 - 05.2005
High School Diploma -
Seward County Community College
CDM/CFPP - Food Protection
North Dakota State University
No Degree - Teaching English As A Second Language (ESL)