Proven Medical Assistant with a track record of excellence at Torrance Memorial Medical Center, adept in patient scheduling and insurance verification. Fluent in Spanish, I excel in communication and HIPAA compliance, significantly enhancing patient experience. My expertise also includes phlebotomy, underscoring my comprehensive skill set in both patient care and administrative efficiency.
Front Office Medical Assistant
- Part of my work duties are but not limited to answering in coming calls to schedule appointments.
- Check eligibility upon scheduling.
- Helping patient's reschedule their appointments.
- When needed help back office by rooming patient which includes charting reason for visit, and charting their vitals
Back Office Medical Assistant
- Room patients as they are being checked in, which included charting their reason for visit along with taking their vitals.
- Updating patient medication when changes were made.
- Referring patients to specialties when directed by Provider.
- Administering medication and injections when needed with provider present.
- Drawing blood when directed or order was presented.
- Answered all in coming calls and provided appointments for the patients.
- Checked eligibility for all current and new incoming patients.
- Scheduled pre op and post op appointments for procedures and surgeries that were done.
- Scanned all new patient forms.
- CPR/ BLS Certificate
- Telephone Etiquette
- Insurance Verification
- Bilingual ( Spanish Speaking)
-Patient Scheduling
- HIPPA Compliance
-Phlebotomy