Josefina Yow
McAllen,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Volunteer
Nuestra Clinica del Valle
San Juan, TX
05.2024 - 06.2024
- Performed venipunctures and capillary punctures on adult patients.
- Maintained a clean, organized, and safe working environment to meet OSHA standards.
- Collected specimens for testing according to established protocols.
- Labeled specimens accurately with patient information and collected data.
- Performed basic lab tests such as urinalysis, glucose monitoring, hematocrit levels.
- Monitored inventory of supplies necessary for successful completion of tasks.
- Adhered to infection control procedures during each draw in order to ensure safety of both staff and patients.
- Answered patient questions about their test results and follow-up visits.
Instacart Shopper
Instacart
Horseheads, NY
01.2021 - 10.2023
- Greeted customers and responded to inquiries in a friendly and professional manner.
- Prepared orders for delivery, including selecting items from shelves, bags and boxes.
- Verified product quality and quantity against customer orders.
- Scanned products using hand-held scanners.
- Processed payments accurately and efficiently.
- Loaded groceries into customers' vehicles in a safe manner.
- Provided exceptional customer service throughout the shopping experience.
- Resolved customer complaints quickly and professionally.
Education
High School Diploma -
Colegio CEDE
Santo Domingo, Republica Dominicana02-2008
Skills
- Organized and Efficient
- adaptability
- Multitasking
- Communication
- Collaboration
- Time management
Certification
National Healthcareer Association: Certified Phlebotomy Technician.
10-hour General Industry Safety and Health: OSHA
American Heart Association : CPR and AED Certification- 2023
Texas Cosmetologist-2014
Timeline
Volunteer
Nuestra Clinica del Valle
05.2024 - 06.2024
Instacart Shopper
Instacart
01.2021 - 10.2023
National Healthcareer Association: Certified Phlebotomy Technician.
10-hour General Industry Safety and Health: OSHA
American Heart Association : CPR and AED Certification- 2023
Texas Cosmetologist-2014
High School Diploma -
Colegio CEDE
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