Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Josefine  Brown

Josefine Brown

Cape Coral,United States

Summary

Motivated Food Service Worker with experience working closely with teammates to serve guests. Diligently follows recipes to prepare food ingredients and complete dishes. Conscientious and self-directed professional successful at working quickly and accurately. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction.

Overview

11
11
years of professional experience

Work History

Food Service Worker

Lee County School District
02.2019 - Current
  • Maintain a positive attitude toward all students and staff
  • Prepare or assist in the preparation of a variety of foods, following standardized recipes and menus, price schedules, and portion controls in accordance with work production standards
  • Set up food serving lines and/or steam tables and serve meals, meal components, and beverages
  • Store food and supplies as directed, assist in taking inventories
  • Accept and count money, tickets, or tokens for food and beverages served; record transactions and maintain accountability of sales
  • Wash, sanitize, and store dishes and utensils, scrub and sanitize counters and tables, mop floors and dispose of wastes properly
  • Operate and clean all kitchen equipment
  • Keep work area clean and orderly
  • Follow safety and sanitation rules at all times when handling food and using equipment
  • Adhere to safety regulations/guidelines
  • May assist new Food and Nutrition Services employees, student employees, or volunteers in becoming familiar with their assignments
  • Comply with all requirements of the local, state, and federal Food and Nutrition Services programs, including attendance at all District food service trainings

Recreational Assistant

Forge Fitness
07.2017 - 02.2018
  • Assist with monitoring the facility and activities to ensure participants adhere to safety requirements and facility regulations
  • Ensure that only authorized patrons use the facility, which includes registering and taking in money for new memberships and renewals
  • Use tact, judgment, and courtesy at all times when answering questions, dealing with customers & coworkers, referring calls and visitors to the proper sources, and use diplomacy when it is necessary to deny use of the facility to an unauthorized customer
  • Work with other organizations on post as well as outside towns and organizations through the year
  • Assist with sports leagues, the customers in equipment instruction and programs
  • Responsible to safeguard all monies, be accountable for resale items and equipment
  • Responsibility to keep the inside and outside of the facility areas clean and in order/picked up to include keeping the equipment maintained and cleaned
  • Work as an assistant for the Facilities Operations Team Leader who makes specific assignments, explains policies and procedures, and reviews work for quantity and quality of completed projects
  • Job may require work in various facilities depending on requirements as determined by customer demand or programmed activities
  • Open and/or close facilities by locking/unlocking doors and windows, and assure security system is operable
  • Clean recreation equipment, supplies, and facility area
  • Operate equipment and perform self-help maintenance on facilities and equipment
  • Prepare work order for maintenance which cannot be completed by self-help
  • Police interior and exterior areas of building and grounds and perform general housekeeping to make facilities/playing fields/pools/outdoor courts ready for use
  • Prepare requirement lists for appropriated and non-appropriated supplies and equipment due to demand or need for replacement items
  • Monitor inventories and number and condition of items on hand
  • Coordinate with program staff to ensure adequate equipment is available in sufficient time to conduct program activities
  • Inspect equipment when turned in and collect pre-set fees for damages
  • Test mechanical equipment for serviceability after each use
  • Remove damaged or unusable equipment from inventory
  • Safeguard money, accountable for resale items, sign-controlled documents, process daily fees, and complete end of night cash out
  • Monitor/report pool readings 2 x a day, add chemicals, and perform normal operations/maintenance of the Support FMWR Activities, Programs, and Community Events
  • Clean facility, equipment, and perform towel service
  • Managed approximately 30 incoming calls, emails and faxes per day from customers

Volunteer Client Service Assistant

Navy Marine Corp Relief Society
05.2015 - 10.2016
  • Greeted clients courteously
  • Managed incoming phone calls and answered general questions
  • Scheduled appointments
  • Assisted clients in determining paperwork needed for interviews
  • Checked clients in for appointments
  • Assisted clients with Quick Assist Loans
  • Other duties as assigned by the CSA Lead or Senior CSA.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers

Tax Professional

H & Block
12.2015 - 04.2016
  • Prepared and submitted an accurate income tax return to the Internal Revenue Service
  • Knowledge of both federal and state tax laws
  • Asked the appropriate questions to determine which tax form was required to prepare the client's return
  • Discovered the client's annual income, exemptions, deductions, and expenses and examined the prior year's tax forms and questioned any changes
  • Required to use income tax software to prepare income tax returns.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers

Zumba Fitness Instructor

YMCA
09.2013 - 11.2014
  • Developed safe and effective exercise programs for members
  • Assessed individual progress and suggested appropriate changes
  • Explained class objectives and rules
  • Greeted all members in a professional and friendly manner
  • Consistently met daily class attendance goals
  • Cultivated positive relationships with participants by interacting with them during group fitness classes
  • Cleaned and organized studio after each group fitness class
  • Designed each class to match the skill and learning levels of all participants
  • Encouraged members to pursue fitness goals and continue attending group classes
  • Taught weekly classes and maintained availability for on-call needs
  • Tracked class attendance and monitored class participants
  • Corrected unsafe movements and suggested alternate exercises
  • Led weekly classes for up to 30 individuals with consistent participation and positive feedback

Zumba Fitness Instructor

TD Support Group
08.2013 - 11.2014
  • Developed safe and effective exercise programs for members
  • Assessed individual progress and suggested appropriate changes
  • Explained class objectives and rules
  • Greeted all members in a professional and friendly manner
  • Consistently met daily class attendance goals
  • Cultivated positive relationships with participants by interacting with them during group fitness classes
  • Cleaned and organized studio after each group fitness class
  • Designed each class to match the skill and learning levels of all participants
  • Encouraged members to pursue fitness goals and continue attending group classes
  • Taught weekly classes and maintained availability for on-call needs
  • Tracked class attendance and monitored class participants
  • Corrected unsafe movements and suggested alternate exercises
  • Managed group fitness classes of up to 20 members

Education

Vocational School Degree - Retail, Customer Service

Friedrich-List-School, Darmstadt, Germany
07.1993
  • Completed professional development in Retail

High School Diploma -

Wilhelm-Leuschner-School, Darmstadt, Germany
06.1991

Skills

  • Quick Learner
  • Positive Attitude
  • Multitasking
  • Customer Service
  • Strong Work Ethic
  • Problem-Solving
  • Strong Communication Skills
  • Attention to Detail
  • Team Oriented
  • Fast-Paced Environment
  • Working Quickly

Certification

  • CSA Training
  • Zumba Step
  • Zumba Pro Skills
  • Zumba Gold
  • Los Angeles Convention 2014
  • AED, CPR, First Aid
  • Zumba E-Learning Glutes
  • Zumba Basic 1
  • H&R Block 80 Hours CTEC
  • ServSafe
  • Notary

References

  • Jeanne Billiot, Navy Marine Corp Relief Society, Director, (805)982-4543, Jeanne.Billiot@nmcrs.org
  • Laron Hamilton, H&R Block, Tax Professional, (805)263-0431, toham1969@gmail.com
  • Claudia Tynes, Friend, (706)992-2993, claudiajoey2002@yahoo.com

Languages

German
Native or Bilingual
English
Full Professional

Timeline

Food Service Worker - Lee County School District
02.2019 - Current
Recreational Assistant - Forge Fitness
07.2017 - 02.2018
Tax Professional - H & Block
12.2015 - 04.2016
Volunteer Client Service Assistant - Navy Marine Corp Relief Society
05.2015 - 10.2016
Zumba Fitness Instructor - YMCA
09.2013 - 11.2014
Zumba Fitness Instructor - TD Support Group
08.2013 - 11.2014
Friedrich-List-School - Vocational School Degree, Retail, Customer Service
Wilhelm-Leuschner-School - High School Diploma,
Josefine Brown