Assistant Store Manager
Timberland Factory Store
2023.08 - Current
Jose Merlos
Retail Manager
Central Islip,NY
Timeline
Floor Supervisor
Timberland Factory Store
2022.06 - 2023.08
Sales Associate
Timberland Factory Store
2021.06 - 2022.06
Work History
Assistant Store Manager
Timberland Factory Store
2023.08 - Current
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Floor Supervisor
Timberland Factory Store
2022.06 - 2023.08
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
Sales Associate
Timberland Factory Store
2021.06 - 2022.06
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
Summary
Detail-oriented leader dedicated to improving store operations and delivering exceptional customer service. Known for implementing effective training programs and enhancing efficiency, resulting in increased team productivity and customer satisfaction.
Overview
5
5
years of professional experience