Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Joseph Harris

Joseph Harris

Fort Lauderdale,FL

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

5
5
years of professional experience

Work History

Department Manager

Burberry
Aventura, FL
10.2023 - Current
  • Successfully mitigated sale deficits by implementing dynamic, in-store, activations, forging, strategic partnerships, and enhancing clientele engagement initiatives. These collectively contribute to significant revenue, grown and strengthen customer, loyalty, driving overall business performance.
  • Collaborated extensively with the corporate team to align Brandon expectations and core values. Facilitated effective communication and integration of corporate directives, thereby enhancing consistency and reinforcing organizational values across all operational facets.
  • Demonstrated comprehensive expertise in product education, encompassing, an in-depth understanding of brand history and Legacy. Successfully leverage as knowledge to effectively educate and training employees. Ensuring they are well-versed in the nuances and values at define the brand
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Utilize the comprehensive range of Microsoft suite tools to efficiently manage an optimize daily operation task. Leverage the advanced functionalities of application, such as Excel word and outlook to enhance productivity, streamline, workflows, and support data-driven decision-making processes.
  • Exhibited exceptional, proficiency, and financial transactions, including cash handling and accurate payment processing. Successfully imported the skills through comprehensive training programs, ensuring team members at best practices and maintain high standards of financial integrity.
  • Executive full cycle, talent acquisition process, encompassing strategic hiring, through interviewing and seamless on boarding of new employees. Developed an implemented comprehensive training are equipped with necessary skills and knowledge to excel in their roles, fostering a productive and cohesive environment
  • Since starting this position, I have successfully increased sales by an impressive 300% through the careful and strategic development and implementation of targeted initiatives. By analyzing market trends, identifying key opportunities, and executing well-crafted plans, I have been able to drive significant growth and enhance the overall performance of the sales team.

Counter Manager

Kilian Paris
Aventura, FL
03.2023 - 10.2023
  • Attracted new clients through brand promotion and sales marketing practices.
  • Reviewed and analyzed business performance on daily, weekly, monthly, seasonal and annual basis.
  • Built staff teams, directed team leadership and monitored team processes and performance.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of opportunities.
  • Create & analyze business KPI’s to maximize business output and areas of focus for profitability.
  • Built Strategic Partnerships with indoor and outdoor teams & organizations to elevate and create brand awareness.
  • Provided product education to brand standards for effective on brand selling and up selling to teams and colleagues.
  • I consistently exceeded every monthly target, earning recognition from a global education leader for my exceptional outreach efforts and ability to cultivate clientele in online sell/resell groups. This relentless dedication and strategic approach culminated in an impressive 200% increase in yearly sales.

Brand Ambassador

Diptyque Paris
Bal Harbour , FL
01.2022 - 02.2023
  • Promoted positive company image through superior customer service experiences.
  • Maintained consistent visual merchandising standards to highlight product features, attract customers and boost sales.
  • Built relationships and personalized future client development opportunities by collecting customer data.
  • Met and exceeded goals for high-volume personal sales through clientele development and product knowledge.
  • Determined opportunities and maximized sales within specific market by staying current on industry trends.

Art Director

Headstash Studios
Ft. Lauderdale, FL
11.2019 - 09.2021
  • Designed new on-brand visual elements to effectively convey concepts and messaging.
  • Developed thorough understanding of pipelines and art integration.
  • Designed inspiring concept art while maintaining accurate scale and architectural standards.

Education

Associate of Arts - Marketing Management And Research

Broward College
Pembroke Pines, FL
05-2014

Skills

  • Revenue Growth Strategy
  • Coaching and Mentoring
  • Professional Networking
  • Product Demonstrations / Luxury Gestures
  • Luxury Sales
  • Leadership
  • Cosmetic and Fragrance knowledge
  • Training & Development
  • Customer Service
  • KPI's
  • Operations

Timeline

Department Manager

Burberry
10.2023 - Current

Counter Manager

Kilian Paris
03.2023 - 10.2023

Brand Ambassador

Diptyque Paris
01.2022 - 02.2023

Art Director

Headstash Studios
11.2019 - 09.2021

Associate of Arts - Marketing Management And Research

Broward College

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Joseph Harris