Professional Summary
Overview
Work History
Education
Skills
Timeline
Landscape and grounds keeper at 2000 A.D. Inc., Concepts in Floral Art

Jose Guillermo Hernandez Fallas

Hilton Atlanta Airport
Forest Park,GA
2
years of professional experience

Detail-oriented professional with strong customer service and logistics coordination skills. Proven ability to manage event setups and resolve issues efficiently, ensuring seamless operations and high satisfaction.

Work History

Event Facilitator

5 Months
Hilton Atlanta Airport | 01.2026 - Current
  • Managed logistics coordination for events, ensuring flawless execution of schedules and activities.
  • Assisted in setting up event spaces by arranging tables and chairs, monitors, and screens. Supported preparation of event venues through effective arrangement of furniture and equipment. Helped configure spaces for events by organizing seating and electronic displays.
  • Facilitated setup and breakdown of event spaces, ensuring optimal cleanliness and functionality.
  • Facilitated collaboration among team members to promptly resolve issues during events.
  • Oversaw inventory management of supplies to ensure timely procurement for events.

Maintenance Assistant

5 Months
Hilton Atlanta Airport | 01.2026 - Current
  • Executed routine maintenance tasks to uphold optimal functionality of hotel facilities.
  • Executed thorough inspections and documented issues for senior maintenance staff to facilitate prompt resolution.
  • Executed minor repairs efficiently using hand tools and equipment.
  • Facilitated team efforts to uphold cleanliness and functionality in public areas and guest rooms.
  • Oversaw maintenance operations, including inspection of room screens, air conditioning systems, and resolution of minor plumbing issues.
  • Facilitated laundry operations by managing washing and drying processes.
  • Executed houseman duties to ensure efficient operations and guest satisfaction.

Event Facilitator

7 Months
Holiday Inn Atlanta, Virginia Avenue Atlanta, GA | 05.2025 - 12.2025
  • Assisted in coordinating event logistics, ensuring seamless execution of functions.
  • Supported planning and organization of meetings and conferences for diverse clientele.
  • Managed registration processes, providing excellent customer service to attendees.
  • Collaborated with vendors to secure necessary supplies and services for events.

Event Facilitator

10 Months
Home Wood Suites by Hilton | 03.2024 - 01.2025
  • Monitored event setups and breakdowns, maintaining high standards of quality and efficiency.
  • Adapted quickly to changing needs during events, enhancing overall guest experiences.
  • Utilized hotel management systems to track event details and communicate effectively with teams.
  • Fostered positive relationships with clients through attentive support and communication throughout events.

Education

High School Diploma

Doctor Rafael Calderon Munoz Secondary School | Costa Rica | 01-2007

Studies were at Secondary School Liceo de Costa Rica

- Continuing Adult Education

Doctor Raphael Calderon Munoz Secondary School | Costa Rica | 11-1999

Skills

Customer service
Problem-solving
Attention to detail
Multitasking and organization
Adaptability and flexibility
Event setup and breakdown
Room setup and breakdown
Reliability
Time management

Timeline

Event Facilitator

Hilton Atlanta Airport
01.2026 - CurrentRead More

Maintenance Assistant

Hilton Atlanta Airport
01.2026 - CurrentRead More

Event Facilitator

Holiday Inn Atlanta, Virginia Avenue Atlanta, GA
05.2025 - 12.2025Read More

Event Facilitator

Home Wood Suites by Hilton
03.2024 - 01.2025Read More

Doctor Rafael Calderon Munoz Secondary School

High School Diploma
Read More

Doctor Raphael Calderon Munoz Secondary School

from Continuing Adult Education
Read More

Landscape and grounds keeper at 2000 A.D. Inc., Concepts in Floral Art

2023-Current

*serves as a highly motivated grounds keeper: focuses on overall outdoor maintenance, neatness and daily care.

*implies full responsibility for keeping the exterior grounds clean and orderly

*focuses on planting, weeding, trimming, grooming and caring for flower beds

Jose Guillermo Hernandez Fallas