Jose Heriberto Contreras
Douglas,AZ
Summary
With a proven track record at FedEx, I excel in caseload management and team leadership, enhancing business standards and compliance. My hands-on experience with Omaha Track, coupled with expert rail repair and risk assessment skills, underscores my commitment to safety and efficiency. Known for reliability and problem-solving abilities, I consistently improve team performance and operational safety.
Overview
9
9
years of professional experience
Work History
Business Contact/Supervisor
FedEx
11.2019 - Current
- Oversaw caseload management, record keeping, quality assurance and utilization reviews.
- Championed quality standards in areas of business with team and customers.
- Monitored program development to maintain compliance with government, licensing and financial regulations.
- Exercised use of discretion and independent judgment while supervising professional group.
- Advocated for clients to assure respected rights and wishes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Track Laborer
Omaha Track Equipment
02.2016 - 11.2019
- Patrolled assigned track sections so damaged or broken tracks could be located and reported.
- Ground ends of new or worn rails to attain smooth joints using portable grinders.
- Cleaned around tracks and completed important repairs to achieve maintenance targets.
- Set machines to make accurate and precise adjustments to various track parts for durability, functionality and safe operations.
- Cut back vegetation at key points along tracks to maintain adequate field of vision and safety standards for long-term use.
Education
GED -
Douglas High School
Douglas, AZ07-2004
Skills
- Hand-tool proficiency
- Construction experience
- Worksite preparation
- Rail repair
- Reporting skills
- Risk Assessment
- Reliability
- Professionalism
- Conflict Resolution
- Problem-solving abilities
- Safety Management
- Equipment Operation
Languages
Spanish
Native or Bilingual
Timeline
Business Contact/Supervisor
FedEx
11.2019 - Current
Track Laborer
Omaha Track Equipment
02.2016 - 11.2019
GED -
Douglas High School
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