Jose I. SantiagoCancel
Savannah,GA
Summary
Proven leader in logistics and operations management, adept at fostering teamwork and collaboration while driving significant customer satisfaction improvements at RoadOne Intermodal Logistic. Skilled in operations management and workforce management, I've successfully positioned companies for long-term competitive success, leveraging expertise in logistics to enhance operational efficiency and compliance. Organized Operator skilled in equipment operation, safety and quality initiatives. Experienced with equipment maintenance, inspections and basic repairs. Team player and clear communicator. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Operator Manager
RoadOne Intermodal Logistic
Savannah, GA
07.2021 - Current
- Developed strong relationships with clients, resulting in increased customer satisfaction and retention rates.
- Negotiated contracts with vendors, securing favorable terms that benefited the company''s bottom line.
- Developed strategic plans for future growth opportunities, positioning the company for long-term success in a competitive market landscape.
- Ensured compliance with industry regulations and standards, maintaining strict adherence to safety protocols at all times.
- Managed daily operations, ensuring a smooth workflow and timely completion of tasks.
- Provided on-the-job training to newly hired workers and team members.
- Recruited top talent for key positions within the organization, contributing to a highly skilled workforce capable of driving business success.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Evaluated employee performance and provided feedback and training as needed.
Team Leader
Scheider Logistic Transloading and Distribution
Savannah, GA
01.2020 - 07.2021
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Oversaw quality control measures, maintaining high standards for all project outputs.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
Warehouse Supervisor
Managed Production Services
Savannah, GA
10.2014 - 03.2020
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Oversaw daily operations and shipping and handling processes.
- Maintained high levels of accuracy in daily operations.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
Education
High School Diploma -
Audra E Quiles
Guanica PR05.1997
Skills
- Health and safety
- Operations Management
- Scheduling Coordination
- Workforce Management
- Logistics Management
- Teamwork and Collaboration
- Loading and unloading
- Valid Driver's License
- Warehouse Operations
- Heavy Equipment Operation
- Production procedures
- Data Entry
Languages
Spanish
Native or Bilingual
Timeline
Operator Manager
RoadOne Intermodal Logistic
07.2021 - Current
Team Leader
Scheider Logistic Transloading and Distribution
01.2020 - 07.2021
Warehouse Supervisor
Managed Production Services
10.2014 - 03.2020
High School Diploma -
Audra E Quiles