Jose Siqueiros
Salesforce Professional
Winchester,CA
Summary
Experienced Salesforce professional with history of meeting company goals utilizing analytical and organized practices. Leader with 10+ years of business and customer service experience providing integrated solutions for multiple business clients while building highly valued teams. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Growth-minded lifelong learner who enjoys complex and challenging environments that induce innovative thought.
Overview
10
10
years of professional experience
9
9
years of post-secondary education
2
2
Certificates
2
2
Fluent Languages
Work History
Salesforce Administrator
Talent Stacker | Salesforce Career Development
12.2022 - Current
- Member of the Talent Stacker Professional Development Program
- Team of individuals Learning/Understanding/Exploring best practices around Salesforce and the broader Salesforce ecosystem
- Participating in Live Workshops surrounding key Salesforce Professional Topics in order to become a high quality Salesforce Professional and Employee
- Professional Development Topics such as Business Requirement Gathering, Solutioning, and best practices for implementation
Marketing Sales Consultant
NextFT
Los Angeles, CA
05.2021 - 12.2022
- Raised revenue to $50K by directing the launch of a multiplatform marketing campaign effort by designing detailed roadmaps that enabled the client a swift deployment of their products
- Conducted sales and presales technical consultations, such as value proposition slide deck and roadmap presentations to C-level executives
- Worked within a fast-paced marketing organization creating reference architectures and reference configurations for customer pre-sales and sales
E-Commerce Sales Specialist
eBay
Los Angeles, CA
04.2020 - 12.2022
- Achieved Top-Rated Seller status within 3 months of opening store by structuring process flows to streamline my revenue and achieve a consistent return on investment of 50%
- Earned 100% customer satisfaction on over 1200+ transactions to establish solid customer reputation
Rental Agent Supervisor
Road Bear RV
Agoura Hills, CA
03.2018 - 02.2019
- Led team of 20 personnel that achieved 95% reduction in delays with over 1000+ customers by applying empathy, patience and resilience when answering written customer inquiries and answering phones
- Analyze database dashboard and report creation to manage internal user support tickets and external customer support tickets to increase efficiency by 10
Journeyman
United States Air Force, Security Forces
Lakenheath, UK
12.2008 - 03.2012
- Managed entry control points that serviced over 30,000+ personnel and secured over $3B USD in resources with a 1.5% incident rate leading to earning the Air Force Outstanding Unit Award in 2010
- Led teams of 10+ members in fast paced and high-profile work environments by providing success management and mentorship increasing onboarding effectiveness by 10%
Education
Bachelor of Science - Computer Science
California Lutheran University
Thousand Oaks, CA 08.2020 - 11.2022
AS - Business Administration
Los Angeles Pierce College
Winnetka, CA 08.2018 - 05.2020
AA - Economics
Los Angeles Pierce College
Winnetka, CA 08.2018 - 05.2020
AA - Science, Technology, Economics, Mathematics (STEM)
Los Angeles Pierce College
Winnetka, CA 08.2016 - 05.2018
AA - Social And Behavioral Sciences
Los Angeles Pierce College
Winnetka, CA 08.2016 - 05.2018
Skills
Technical – Java, SQL, Python, Apex, XML, Salesforce CRM, SaaS, Visual Studio Code, Database Development, Systems Administration, User Management, Data Analysis, Business Analysis, Systems Analysis, Networking, AWS, UX/UI Design, UX/UI Development, Lucidchart, Web Applications, Compiling Data, Programming Languages, Mobile Application, Software Development, Agile Development, Software Troubleshooting
undefinedCertification
Certified Salesforce Administrator (ADM 201), Salesforce
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Relentless consistency and preparation are the keys to success, keep on moving forward.
Jose Siqueiros
Timeline
Salesforce Platform App Builder, Salesforce – Expected 01/2023
01-2023
Salesforce Administrator
Talent Stacker | Salesforce Career Development
12.2022 - Current
Certified Salesforce Administrator (ADM 201), Salesforce
10-2022
Salesforce Certified Associate, Salesforce
10-2022
Salesforce Administrator Certification, Udemy
09-2022
Marketing Sales Consultant
NextFT
05.2021 - 12.2022
Bachelor of Science - Computer Science
California Lutheran University
08.2020 - 11.2022
E-Commerce Sales Specialist
eBay
04.2020 - 12.2022
AS - Business Administration
Los Angeles Pierce College
08.2018 - 05.2020
AA - Economics
Los Angeles Pierce College
08.2018 - 05.2020
Rental Agent Supervisor
Road Bear RV
03.2018 - 02.2019
AA - Science, Technology, Economics, Mathematics (STEM)
Los Angeles Pierce College
08.2016 - 05.2018
AA - Social And Behavioral Sciences
Los Angeles Pierce College
08.2016 - 05.2018
Journeyman
United States Air Force, Security Forces
12.2008 - 03.2012
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