Jose Israel Glavey Mendoza
Indio,CA
Overview
15
15
years of professional experience
1
1
Certification
Work History
Clinician/Consultant (DSUSD)
Victor Community Support Services
11.2022 - 06.2024
- Conduct observations, identify troublesome behaviors, assess social emotional development utilizing ASQ & ASQ – SE 2, assist with behavioral modification in the classroom and individual services, family collaterals and child family team meetings
- Consult with staff, provide psychoeducation, case management, and refer to in-home mental health services
- Increased referrals to Victor through Desert Sands Unified School District and word of mouth of Victors Services
- Assessed children and families, provided mental health services in-classroom support, provided psychoeducation to teachers and para-educational staff, family therapy, parenting techniques
- Conducted multiple presentations at the School District marketing Victor Community Support Services and DSUSD, presented to clinical staff on parenting techniques and provided clinical staff with guidance and support in the absence of clinical supervisor, linked current Executive Director with a Non-profit Founder for potential collaborations
- Have great customer service surveys by parents, received several service excellence awards, acknowledgements/recognitions, referred a new clinician through networking, and excellent collaboration with staff
Program Director, ART/CRT
RI International
06.2021 - 03.2022
- Managed Adult Residential Treatment and Crisis Residential Treatment
- Ensured compliance with program expectations, implemented policies and procedures, conducted audits, managed grievances and complains, staff hiring, supervised staff, staff scheduling, processed payroll, evaluated staff performance, prepared monthly reports, and managed program budgets
- Provided ongoing training and development, conducted psychosocial assessments and diagnosis, provided individual and group counseling, treatment plan updates, crisis management, case-management conducted consults, transported clients, managed clients’ funds, audit preparedness, and attended mandatory meetings
Program Supervisor
RI International
09.2020 - 06.2021
- Oversee daily operations of two locations
- Restructured both clinics, audited charts and implemented necessary changes to ensure Riverside County compliance and adherence
- Responsible for planning, developing, organizing, and maintaining activities within the program, directed staff assignment of duties, provided clinical support, individual and group counseling, ensured compliance with contractual agreement and funding, monitored productivity, administered the business plan, and budgetary activities, maintain professional relationships with all referral sources, maintained adherence to policies and procedures
- Completed biopsychosocial assessments, treatment plans, crisis management, individual and group therapy
- Collaborate with external entities and oversee program participation
Clinician
RI International
08.2019 - 09.2020
- Conduct biopsychosocial assessments, treatment/care plans, medical necessities, and diagnoses for both mental health and substance abuse
- Provide individual, group, family counseling and coordination of care with case managers, medication management, and peer supports
- Conduct and re-evaluate level of care, diagnosis, and treatment/care plans accordingly to medical necessity
- Ensure ethical and legal compliance, and ensure proper documentation on ELMR
Mental Health Specialist II
Star Behavioral Health
10.2018 - 06.2019
- Conducted biopsychosocial assessments and re-assessment evaluations, individual, family, collaterals, and group psychotherapy in the office and the field
- In addition, working in multi-disciplinary team collaboration with Licensed Vocational Nurse and Psychiatric Nurse Practitioner and other providers involved in client care and coordination provided client
- Transportation and linkage, crisis management, case management, conduct referrals, treatment plan development, psychotherapeutic interventions, psychoeducation, progress note documentation, and discharge/transition planning
- Ranked number one consecutively in productivity and documentation turnaround
Primary Counselor Per-Diem
Sunspire Health
08.2017 - 06.2018
- Assessed client needs utilizing biopsychosocial assessments, PHQ-9, GAD-7, suicide risk assessments, and diagnosed mental disorders and substance use disorders
- Provided crisis management, case management, individual psychotherapy and developed and facilitated group psychotherapy
- Documented services rendered, including initial evaluation, progress notes, summary notes, services via EMR system
- Maintain and adhere to all Federal & State and County Regulations
Clinician I
Uplift Family Services
07.2017 - 06.2018
- Conducted biopsychosocial assessments, and diagnosed mental disorders of children in foster care
- Identified maladaptive behaviors and patterns and defined measurable treatment plan goals focused on the client’s strengths and needs while maintaining cultural sensitivity
- Facilitated crisis management, medical and psychiatric referrals, individual, family, collateral psychotherapy, and child family team meetings
- Utilized effective evidence-based interventions tailored to clients’ needs and decreased maladaptive behaviors and prepared clients and families for reunification
- Maintained accurate initial assessment and plan development notes, summary notes, child protective services reports, discharge summaries, and provided necessary referrals upon the termination of treatment
Clinician/MFT-I
Sovereign Health
11.2015 - 03.2017
- Conducted biopsychosocial assessments, risk assessments, diagnosed mental disorders and substance use disorders utilizing DMS-V
- Identified treatment plan goals and utilized measurable evidenced-based treatment interventions
- Made necessary medical and psychiatric referrals
- Collaborated closely with a psychiatrist, medical doctor, dietician, AOD counselors, and house staff to provide optimal patient care
- Provided individual, group, and family psychotherapy in a residential dual-diagnosis treatment center
- Treated substance use disorders and mental health disorders such as bipolar, borderline personality disorder schizophrenia, schizoaffective, major depressive, generalized anxiety, and post-traumatic stress
- Performed crisis interventions, wrote utilization reviews for insurance authorizations
- Documented progress notes, summary notes, child protective reporting, and adult protective services reports
- Planned discharges summaries with case managers
- Attended weekly individual and group supervision, didactic training, case conferences, and departmental meetings
MFT-T
OPPORTUNITY WITH EDUCATION
09.2015 - 11.2015
- Provided initial consultation/assessments, conducted parenting classes, individual & group counseling, and psycho-educational groups, utilizing the comprehensive resource model, cognitive behavioral therapy, solution focus, motivational interviewing
- In addition, I conducted clinical treatment planning, goal setting, objectives, interventions, crisis management, charting (case notes), and conducting referrals
Case Manager & Outreach Specialist
Inland Behavioral Health Services, Inc.
05.2014 - 07.2015
- Conducted counseling; outreach, client assessments/intakes, assessed homelessness, substance use, domestic violence, food needs, clothing, employment, and education
- Developed treatment plans, conducted case management, charting, referrals, and exit interviews
- Population Served: chronically homelessness, veterans, domestic violence, couples & families, LGBTQ, substance abuse, ex-felons, and young women in prostitution
- Achieved 33% client success rate, through life skills and success planning using, goal setting, cognitive-behavioral, solution focus, and motivational interviewing techniques
Operations Professional
Tiffany & Co.
01.2013 - 04.2013
- Improved and strengthened brand loyalty thru enhancement of work environment, incorporating teamwork, motivation, delivering world-class customer service, and maintaining customer contact
- Oversaw daily operations and manage financial performance, markdowns, inventory control, internal auditing, processing incoming/outgoing merchandise, in-store replenishment, and planogram re-sets
- Managed administrative functions; human resources, cash handling, counting registers, safe, and making bank deposits
- Maintained daily, weekly, monthly reporting, accounts receivables/payables
- Increased sales by 15% through phone orders, e-mail, and up-sales
Sub-Contractor
Ajilon Professional Staffing
04.2012 - 06.2012
- Consulted with management to understand and assess their staffing and recruiting needs and sourced, high-caliber candidates through internal and external applicant tracking systems, social/professional networking, and job boards
- Interviewed and qualified candidates, scheduled in-person interviews with the management team, and processed; background checks, reference checks, offer letters, rejection letters, and conducted new hire orientation
- Achieved and fulfilled 15 new roles within two weeks internationally in Ottowa, Canada
- Fulfilled 13 new positions at J2 Global corporate office in Hollywood, CA, totaling 28 new roles ranging from inside sales, customer service, and technical leads within a three-month time frame based on a contract
Site Coordinator & Recruitment Specialist
Goodwill Southern CA
01.2010 - 12.2011
- Operated and managed two job service center locations
- Responsible for employee and volunteer hiring, conducting new hire orientations, compensation and benefits, interpreted policies/procedures, scheduling, time management (Web Entry/Empower), employee training and development, performance management/counseling, and inventory control
- Prepared annual program budget, retained proper reporting and AR/AP
- Coordinated marketing thru outreach, networking, business/job development providing no-cost staffing services, and built partnerships (MOUS) with other organizations
- Consulted with employers about their staffing and recruitment needs, provide job posting and applicant tracking systems, candidate sourcing/pre-screening, recruitment space, job fair coordination, customized on-site recruitment assistance, tax incentive/hiring credits, employee orientation assistance, rapid response-outplacement services, and retention strategies
- Prepared candidates /clients on job search techniques thru workshops such as resume building, cover letters, thank you letter, interviewing techniques, motivation, and basic computer skills
- Provided active program clients with life skills and futures planning; career/educational counseling (1-1 or group counseling), case management, intake and maintenance (Good-Track), and conducted referrals
- In addition, I created community awareness thru professional presentations, collaborative meetings, community events, and open houses
- Conducted high volume recruiting, placing over 6,210 individuals in jobs ranging from entry levels to professional, including part-time, full-time, and contracted employees
- Salaries range from $8.00-50,000 with 40% of employees receiving benefits
- Revamped and re-created marketing material and implemented a new marketing campaign for the San Fernando Valley
- Revised and updated the standard operations procedure manual, including the job descriptions
Substitute Teacher
Coachella Valley U.S.D.
01.2009 - 10.2011
- Worked with an array of children ranging from severe autism, pre-k, and k-12
- Followed teacher’s lesson plan, maintained classroom environment conductive to effective learning, and ensured adequate supervision
Education
Psy. D. - Clinical Psychology - Doctoral Candidate
California Southern University
07-2025
M.A. - Counseling Psychology
Argosy University
Ontario, CA01.2017
M.A. - Management
University of Redlands
Redlands, CA01.2010
B.A. - Business Administration-Management Concentration, Minor in Human Resources
Cal State University San Bernardino
San Bernardino, CA01.2007
A.S. - Liberal Arts
College of the Desert
Palm Desert, CA01.2004
Skills
- Charismatic
- Empathetic
- Nurturing
- Reflective listening
- Social and communication skills
- Boundary setting
- Critical thinking
- Bio-psychosocial assessments
- Cultural sensitivity
- Diagnostics
- Treatment planning
- Utilization reviews
- Business management skills
Certification
- Psychological Associate, Pending a Licensed Psychologist Supervisor
- Associate Marriage and Family Therapist, AMFT# 1374773
- Associate Licensed Clinical Professional Counselor, APCCI # 13485
Training
- Certified Autism Spectrum Disorder Clinical Specialist, 12/13/22
- PC-Cares Level 1, 03/01/23
- Child and Adolescent Needs and Strengths, 05/03/19
- Cognitive Behavioral Therapy - Late-Life Depression, 08/17/18
- Domestic Violence (Victims of Crime) - Certified, 08/24/18
- Hypnosis Association, Certified Specialist Hypnosis & Weight Loss, 04/14/18
- CPR/First Aid - Certified, 10/29/23
- Intro. DMH Infancy, Childhood & Relationship Enrichment Initial Assessment, 09/21/17
- Gottman Couples Therapy Level One
- Relationships That Heal
Awards
- Employee of the Month (2x)
- Dedicated Client Provider (VCSS)
- Honor Roll
- Dean's List
- Best of the Best
- Employee of the Year
- Service Excellence
- Nationally Recognized (RI International)
- Palm Spring Classic-Bodybuilding - Category: Physic 2nd & 3rd Place
- LACOE and Goodwill Southern CA: Certificates of Appreciation
Presentations
- Violence & Abuse, 04/01/14, FIELD Program, Coachella CA
- Resume Writing, Interviewing Techniques, 01/01/09 - 12/31/11
Timeline
Clinician/Consultant (DSUSD)
Victor Community Support Services
11.2022 - 06.2024
Program Director, ART/CRT
RI International
06.2021 - 03.2022
Program Supervisor
RI International
09.2020 - 06.2021
Clinician
RI International
08.2019 - 09.2020
Mental Health Specialist II
Star Behavioral Health
10.2018 - 06.2019
Primary Counselor Per-Diem
Sunspire Health
08.2017 - 06.2018
Clinician I
Uplift Family Services
07.2017 - 06.2018
Clinician/MFT-I
Sovereign Health
11.2015 - 03.2017
MFT-T
OPPORTUNITY WITH EDUCATION
09.2015 - 11.2015
Case Manager & Outreach Specialist
Inland Behavioral Health Services, Inc.
05.2014 - 07.2015
Operations Professional
Tiffany & Co.
01.2013 - 04.2013
Sub-Contractor
Ajilon Professional Staffing
04.2012 - 06.2012
Site Coordinator & Recruitment Specialist
Goodwill Southern CA
01.2010 - 12.2011
Substitute Teacher
Coachella Valley U.S.D.
01.2009 - 10.2011
- Psychological Associate, Pending a Licensed Psychologist Supervisor
- Associate Marriage and Family Therapist, AMFT# 1374773
- Associate Licensed Clinical Professional Counselor, APCCI # 13485
Psy. D. - Clinical Psychology - Doctoral Candidate
California Southern University
M.A. - Counseling Psychology
Argosy University
M.A. - Management
University of Redlands
B.A. - Business Administration-Management Concentration, Minor in Human Resources
Cal State University San Bernardino
A.S. - Liberal Arts
College of the Desert