Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jose J Batista

Richmond Hill

Summary

Dynamic and detail-oriented professional with extensive experience at NYC Health + Hospitals, excelling in data entry and patient care. Proven ability to enhance operational efficiency through effective multitasking and exceptional communication skills. Bilingual in Spanish and English, committed to maintaining confidentiality while delivering outstanding customer service in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Clerical Associate Level 4

NYC Health + Hospitals
Queens
05.2024 - Current
  • Entered patient data into an electronic health record system for accurate documentation of medical history.
  • Managed multiple tasks simultaneously while maintaining accuracy of work performed.
  • Assisted in scheduling appointments, verifying insurance coverage, collecting co-pays and patient balances.
  • Organized charts in preparation for physician visits ensuring all necessary information was present.
  • Assisted with training new hospital clerks on proper procedures and processes related to their roles.
  • Greeted patients and visitors, answered telephones, and provided general information.
  • Provided support to clinical staff with obtaining required signatures on forms or other documents related to patient care.
  • Ensured that office equipment was functioning properly by troubleshooting any technical issues that arose.
  • Performed administrative tasks such as filing, copying, scanning and faxing medical records and documents.
  • Verified patient identity by checking photo ID or other documents as needed.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Communicated with patients with compassion while keeping medical information private.

Pre-billing Specialist

Heart to Heart Home Care Agency
New York
08.2023 - 05.2024
  • Assisted in the billing process.
  • Cleared visits and investigated issues.
  • CDPAP/HHA authorizations.
  • Verified patient information and insurance coverage.
  • Researched insurance denials, rejections, and appeals.
  • Looked for discrepancies in the clock ins and outs of all aides.
  • Checked for incorrect service code, checked contract & authorizations.
  • Followed policy and procedures as directed.
  • Has proficiency in HHA exchange/Microsoft office.

Spanish Interpreter

Cyracom International
Queens
04.2022 - 07.2023
  • Supplied thorough, accurate and ethical interpreter services for individuals with limited English speaking skills.
  • Served as resource for staff on language assistance matters, utilizing telephonic and video interpreting equipment.
  • Compiled technical, legal or medical terminology and information used in translations.
  • Adhered to ethical codes protecting information confidentiality.
  • Instructed students staff and teachers concerning functions and capabilities of interpreters.
  • Trained other translators or interpreters in specialized field terminologies.

Shipping and Receiving Manager

National compressor exchange
Ridgewood
07.2021 - 03.2022
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Inspected item packaging, labels and barcodes for accuracy.
  • Trained and supervised shipping department staff, enforcing company policies and industry best practices.
  • Investigated inventory discrepancies to maintain recordkeeping validity.

Sales Associate

Marshalls
Brooklyn
01.2021 - 06.2021
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Built and maintained relationships with peers and upper management to drive team success.

Education

High School Diploma -

East Williamsburg Scholars Academy
Brooklyn, NY

Skills

  • Upbeat and Positive Personality
  • Telephone Etiquette
  • Computer Skills
  • Excellent communication
  • Customer service
  • Medical Terminology
  • Multitask
  • Information Confidentiality
  • Bilingual: Spanish/English proficiency
  • Teamwork and Collaboration
  • Data entry
  • Electronic health records
  • Time management
  • Attention to detail
  • Organizational skills
  • Work prioritization

Certification

  • Certified to interpret calls and video calls for many industries, including medical, legal, business, 9-1-1 and others.
  • Certified to coach and train new interpreters.
  • Graduated from leadership institute.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Clerical Associate Level 4

NYC Health + Hospitals
05.2024 - Current

Pre-billing Specialist

Heart to Heart Home Care Agency
08.2023 - 05.2024

Spanish Interpreter

Cyracom International
04.2022 - 07.2023

Shipping and Receiving Manager

National compressor exchange
07.2021 - 03.2022

Sales Associate

Marshalls
01.2021 - 06.2021

High School Diploma -

East Williamsburg Scholars Academy

Similar Profiles

CREATE PROFILE